Happy app user
I do not understand the negative feedback about this app. We have found it easy to use and very informative. Does it same money? Really the hotel we stayed at and see the amount of staff working there, I don’t think it’s about saving money. No need for paper information. If you don’t want to use your phone goto reception every time you want information stay off your phone.
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Julie Allcock
Due to travel in July 2024. I downloaded the app in preparation for our holiday to book things while we were away and the language defaulted to German (I think), I tried to set my country to United Kingdom and it wasn’t even listed? Not helpful at all. Lots of work to do on this TUI don’t offer something if it isn’t up to scratch this option shouldn’t be available if it doesn’t work properly it is just frustrating. Sorry I normally love booking through TUI.
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Response from developer
Hi Julie, thanks for getting in touch with us about the languages! Please be aware the hotel content, so alle the hotels information and booking offers will display english, or any language your phone's app settings are set to. You will have to go to the navigation point 'Hotel area' and then select your hotel. If there is anything else we can help you with, please write us an email: tui-blue@tui.com. Thank you!
Does the job
This app has saved me taking pictures of daily schedule posters dotted around the hotel that I’ve had to do at resorts. It works to book kids club and exercise classes.
It would be so much better if you had the option to “like” non bookable activities and they appear in your booking schedule so you can easily see your plan for the day rather than having all the noise of activities we have no interest in and missing the one you are up for.
It would be so much better if you had the option to “like” non bookable activities and they appear in your booking schedule so you can easily see your plan for the day rather than having all the noise of activities we have no interest in and missing the one you are up for.
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Response from developer
Hi Jj, thanks for taking the time to give us feedback on the app. We appreciate your idea of a "like" function. We are currently already working on a similar function, that will allow you mark and save activities and information under "favourites". Hopefully this function will be what you have hoped for! Best wishes from Hanover