TLC GO User Reviews

Reviews Summary

Top reviews

I wish this app had PIP

Just a fewideas- Picture in Picture would be nice - I don’t like how you cannot access texts while watching or look something up. Many other streaming apps offer this service- so it feels outdated to not be able to use that feature. And, often time this app crashes and I am stuck in the forever advertisement zone. It would also be nice to pick up where you left off- as sometimes you watch a commercial/ and then have to rewatch it after pausing and going back. And sometimes there’s an endless loop of b2b same adverts it’s frustrating. Also: to have it Remember where you left off, or even newest to older episodes. Most people are caught up, and it should be listed new episodes, to older ones. If you aren’t caught up you can go search for older episodes imo.
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A bit glitchy

I like and enjoy the app for the most part. However, there are some critical issues that should be addressed. After reading a few of the reviews, I see that I am not the only one experiencing the locked episodes while logged into the app via my cable provider. I also have the issue of it not seamlessly stream-cast my shows. I have had to start episodes over 4-5 times, if not more, to watch via AirPlay and it’s extremely frustrating. An error message always pops up and requests you to retry only to start your episode over from the very beginning. Please fix these issues.
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Keeps locking episodes

I have tried for 3 days to watch a show on here. I use this app often and it stays logged into my directv account. It is now saying everything is locked that I want to watch. I have uninstalled the app and reinstalled the app several times. I have turned my directv off and back on in my settings and it’s continuing to say I don’t have access through my cable when I in fact do and have used this app for months to watch shows It’s incredibly frustrating and I have no clue how to fix it!!!!
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TLC

I enjoy this app, just way too many commercials. If/when I rewind I do not like that I have to re-watch the same 8 commercials, they should be skipped over and go straight into the show if they have already been played. It would be nice to have a 10 second rewind option so that doesn’t happen, or if I’m interrupted or have to stop watching and come back later and I rewind part of an episode, it would be nice to not have to watch the same commercials again to find your place in the show if you have to go backwards a segment or 2. It’s annoying and a big time waster. I understand the need for commercials, but there are a lot, and repeating in the same place commercials have already been played can be frustrating.
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Response from developer

Right now, due to the current functionality, moving around a video will cause the ads to play again even if you've already watched those breaks. Love your feature request however, it’s a great idea and appreciate you sharing it with us. If you have any additional suggestions to improve your experience please let us know. It's possible that requests such as yours will be added in the future, so stay tuned for updates.

Super Enjoyable

I’m very thankful for this app being free and allowing me to catch up on my favorite shows as well as cast to my television. The only issue I have is regarding the commercials. I don’t mind having the commercials considering it’s a free app, my problem is that if I have to exit the app or anything like that my progress into an episode isn’t saved. So, when you go back to finish watching it you have to try to slide through and find your spot and every time you do that it puts commercials on. I think the app would be about perfect if there was a way for you spot to be saved in an episode or for it to disable commercials while trying to fast forward to where you left off.
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Response from developer

Hi there, thanks for your detailed review! Love your feature request; it’s a great idea and appreciate you sharing it with us. If you have any additional suggestions to improve your experience, please contact us via the link below and select ‘Submit a Request’. We'd love to hear from you! https://gohelp.discovery.com/hc/en-us

Ludicrous amount of commercials - terrible and takes advantage of their customers

They need to bundle this app with discovery+ for one price or have a version that doesn’t require you to watch a million commercials when you pay for cable.

1. It doesn’t recognize where you left off on a series even on the same device.
2. If you go to fast forward through an episode you watched on another device you have to watch a ridiculous amount of commercials. I literally watched 32 commercials just to get 30 minutes into an episode I had started on another device (on the same network). Then I was able to watch about 5 minutes before having to watch 8 MORE COMMERCIALS.
3. You can’t pause a show during a commercial.
4. I pay for discovery+ (and cable) but I need both apps to watch all spin-offs and new seasons.
5. Even though I pay for discovery+ I still have to watch a million commercials for it on this app.
6. The episodes and series appear in reverse order and automatically defaults to the last episode of the most recent season.
7. It doesn’t recognize the last episode you watched so in the “continue to watch” section it isn’t even close to what you recently watched.

Edit: saying that you only have the same number of commercials as if the show was watched live doesn’t make it so. Plus, the app doesn’t save the progress of a show on different devices so now you’re forced to watch the commercials multiple times.
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Response from developer

Hi there, while streaming, you’ll receive the same number of ads as watching live tv. Each ad break should not exceed 3 minutes and we monitor the amount and variety of ads offered. If this has not been your experience, contact us via the link below and select ‘Submit a Request’ so that we can help! https://gohelp.discovery.com/hc/en-us

Doesn’t have all the seasons

I used to really enjoy this app because I could watch the shows and all their seasons or at least most of them. I use to have issues with the commercials because there was so many but it was a minor sacrifice so I could catch up with everything. Now they’ve taken off most of the seasons of the shows that I am trying to watch currently. My only guess is because they’re with discovery+. I think it was a trashy decision, people who are already paying to watch TLC with their service providers now has to use a different app with extra fees in order to watch their shows. I think it was a horrible choice and is not fair to the people who’ve enjoyed the app in the past. Worse yet is the fact that even though they do not have all the seasons for their shows they still have just as many commercials
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.

I genuinely don’t write reviews, but this is one of the most frustrating apps I’ve ever downloaded. The app has a serious problem with keeping you signed in with your cable provider after not using it for awhile. I basically have to uninstall and reinstall every time I want to watch anything (this happens with the Roku app too.) The browse feature has categories that, when you click on them, have no shows listed inside. Plus the app doesn’t have Cake Boss? Which is the only reason I downloaded it. It doesn’t make sense to me, as the Roku TLC Go app has Cake Boss available to watch.

It’s cool you can watch the TLC network live though.

TL;DR: Please add all of the shows that TLC says are available to stream onto this app, fix your multiple cable sign-on problem, and make things more accessible.
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Crappy

Only got this app because I thought it would be easier to use rather than constantly logging in through safari, but honestly watching through the web browser on your phone is a better option. There is no picture in picture, you cannot mute ads because the sound automatically goes back up - which is ridiculous (how are you not going to allow me to change the volume on MY phone??!), and it seems there is more ads than usual.

Going to be deleting the app and just continue to watch through my web browser. I can watch while doing other things on my phone and can mute the ads whenever they come on.

Only gave this app 2 stars because it does the very minimal, which is play the show you choose to have on.
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PLEASE FIX THIS!!!

I really love this app - when it works! I do not understand why certain shows won’t work. It will sign me out. It will say I cannot access because I don’t have this in my cable plan - but I do! This app works on my phone but my fire stick it does not work. Every time I try to go activate it I click my cable provider then it tells me that we’re going to the login screen but it skips over it and then tells me I can’t watch anything! This is so frustrating!! I want to watch my shows on my
Big tv and not on my cell phone!!!! PLEASE FIX THIS!! Yes I have already deleted the app reinstalled the app updated the app cleared my cookies in the app I have done everything and this still does this every single time!
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