HQx Live User Reviews

Top reviews

Useless app

App won’t connect to WiFi so I cannot update my monitor. This app also has very limited functionality and useless overall.

No audio

Periodically the app will record my videos without audio. I will have to restart the tablet in order to get it to record with audio again. This has made it inconvenient and having to do jobs twice to get the desired video. Also there’s no way to bulk delete old videos when I’m trying to clear out space on my iPad
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Information for futur update

I do a lot of camera inspection and the big problem is that im not able to transfert everything from the app to my computer to clear everything out i need one by one transfert it to another cloud it so damn long!

Why there is not a way i love all the last update but this would be a game changer to be able to plug the iphone in my computer and just be able to transfert everything quickly for me and my employees directly into my computer in couple of minute!

Thank you so much in advance from Montreal!
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Audio issues

Audio doesn’t work randomly

Best ever

I am a plumbing contractor and always using Ridgid seesnake systems, this app allows me to have multiple screens during sewer inspection and carry my phone or tablet to customers for observation.

Response from developer

Hello, we're sorry to hear that you've had a poor experience with HQx Live. Please ensure that Bluetooth, and Local Network permissions are enabled for the app. Without these, you will not be able to connect to your SeeSnake monitor. If you're still experiencing problems, please contact support and we can help you through any problems you're having. (888) 477-5339 or send us a message here: https://support.seesnake.com/contact-us/

Handy app!

I like the new text and drawing features, easy to call out issues or things to note in a pipe. I use my iPad as a 2nd screen, customers can see what’s on my monitor. The remote keypad is useful, I can turn on the sonde from my phone when setup on a roof. Recording/sending videos and pics from my phone saves time.
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I dislike that the screen won’t adjust when turning my iPhone.

I want the screen an options to go vertically Not horizontally!

New update crashes

The last update on android and on IPhone crashes when trying to use keypad on phone to type. On both doesn’t let u select numbers to type in like before. Example entering an address. Please fix asap.

Thank you to the person who fixed the issue with being able to show numbers on the phone app. Now when selecting the numbers on the phone app that part is now working.

But when you try to type the address numbers. Before we could use the app to label our video’s. Like the address numbers and then write the street name. The numbers do not come up on the Seesnake video screen. This has been a major issue for me. Now I’ve been having to record my voice on the videos
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Response from developer

Hello, we're so sorry for the inconvenience! This issue should now be resolved in version 2.2.8. Please let us know if you're still experiencing this issue.

Clavier sur iphone fonctionne plus

Depuis un certain temp sur mon iphone 11 je n’arrive plus a me servir du clavier pour écrire des notes au dossier ca ne fonctionne plus
Quoi faire ???

Zero star

Never connect, really poor don’t waste your time

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