ChargeStripe User Reviews

Ironark, Inc.

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Horrible app

Why does it take three separate apps to conclude a transaction? first, there is charge stripe, which makes intuitive sense,However. you have a separate app called Stripe and then an app called Payment. Why do you need three apps to get your money? I tried to get my instant payout and I can’t get it. I previously had a bank account, but I closed it and I don’t know how to delete it or change it, as far as customer service, there is no direct contact.

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Joseph031862

7 months ago

Response from developer

Hi, We are sorry for the experience you have encountered. Would you be able to, kindly, drop your email ID on our support desk at hello@chargestripe.com that I may answer your queries and get back to you with all the help that I can provide from our side. I'd be happy to share how ChargeStripe is different and how we are useful in processing transactions. Please let us have an opportunity to offer our assistance from ChargeStripe's end. We would be happy to help.

Scam scam scam scam

This app is a scam 100%. I’m still owed 2300 dollars from this app. My account was deemed “risky” after I sent them all the documents they requested, and the money was suppose to be refunded to my customer. The money still hasn’t been refunded to the customer and the app keeps saying “tomorrow” everyday now for 2 weeks. And magically the link to call them has disappeared from my account. And once I read the reviews I see this is a common problem ,too bad I didn’t read the reviews first.

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Inzo Berg

7 months ago

Response from developer

Please allow us to clarify that ChargeStripe is a facilitator mobile app service, we are a verified partner of Stripe, but we are independent companies. The payments and account verification are managed at Stripe's end and we are not authorised to assist in these matters. We're truly sorry to hear about your experience and the frustration it has caused, but we are optimistic that Stripe should be able to offer assistance to you about your payouts, if you raise this concern on their site.

No contactless!

Edited--> i now use charge app, cheaper rates & contactless with no additional hardware!! You have lost out charge stripe!
Come on Charge Stripe, catch up to the times. Your competitors allow contactless via iPhone, no additional hardware! Been using this app for a few years now, time you updated to inc contactless, as now i'll be looking at your competitors who do.

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Leopard_Pagan

10 months ago

Response from developer

Hello, Thank you for the feedback. We would like to convey that ChargeStripe does offer contactless payments and I'd be delighted to onboard your account for accessing the feature. If you'd like to join us back, please drop a note to hello@chargestripe.com and we would surely help in setting up your account for using contactless payments, if your account is within the Stripe supported list of countries. We'd wait for your email!

100% recommended

I have a fashion company with clients worldwide. I've been searching for a solution to efficiently charge and send invoices in various currencies. This platform is the only one I found that offers this feature, and it's incredibly easy to use. I wholeheartedly recommend this app and platform for anyone in need of such services.

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solomon Habibi

10 months ago

Response from developer

Hi there, It is a pleasure to be of service to your business. We are happy that we could meet your expectations. And, thank you for the all star review, we appreciate it very much.

Simple and easy to use

Have been using this for a while, and can say that ChargeStripe has been amazing. I received my payment right on spot. I would recommend if you are looking to send money right on time and effortlessly.

Randonguyy

a year ago

Response from developer

Hi, Thank you for taking the time to leave a 5-star review. Your feedback is greatly appreciated.

Support

Had great assistance from Kriti. Pretty fast and efficient. Great service

H.A.Ghosn

2 years ago

Response from developer

Hi, Thank you for the feedback and the 5 stars.

Nice App

Great app! Would give it 5 stars if it could connect to stripe account product list so we don't have to create a duplicate and would allow to just update in one place.

Ceacretcrush

2 years ago

Good App

I just wish I had the ability to do instant transfers from this app and not have to use the Stripe app. They should integrate the 2 functions in this app. Other than that it’s great. Love the cc scan feature.

Lombofuk

2 years ago

Done

I’m sick of this company. I’ve been with them for a month. Every week it’s a new issue and my account is put on hold so they can review the same information I’ve provided from day one. I am in the service industry and it’s taking over a week for me to get paid out. I can’t get a straight answer from anybody, nobody to talk to. I feel like I’m never going to get paid and continue to get the runaround.

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alikky

2 years ago

Response from developer

Hi there, we're sorry to hear that you had issues with Stripe. Please note that Chargestripe is a verified partner of Stripe, but we are independent companies. As a result, Chargestripe is unable to assist with your account being put on hold. For these issues that involve Stripe, it's best to talk with their customer support to help get this straightened out (https://support.stripe.com/contact), they offer chat, phone, and email support. Kind Regards, ChargeStripe Team

Garbage app! Dont use

This app is sooo bad! I have been waiting for my money over 6 business days and ive been with them for 2 months! They keep saying they need to review my account and website! Honestly who does all this when u have a transaction?? They take their fees real fast but then take this long to pay me out? Stay away!! I am NEVER processing credit cards with them again!

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