We are a small business and we use stripe to take credit cards. It’s my first time using them, I went with them because they claim to have a 2.5% service charge, which is incorrect it’s 4%. I process the transaction of $77,000 which goes through with no issues, they take out around $3,000 in service fees, then a day later send me an email saying they are terminating my account because it is too high risk, which is okay as long as I get fully refunded the $77,000. Come to find out I do not receive the $3,000 in service charges back even though they could not process that kind of money. I then go to square and square tells you from the beginning the cannot process charges over $50,000 which would have saved me a lot of hassle and money in the end. I do not recommend strip at all, zero customer service and basically a scam.
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