Leave a Review SumUp
Joke of a company
I’m trying to run a business and every time you run a credit card for over $5000 they flag you they shut you down and they’re like oh we need you to fill out this paperwork. I’m in the field trying to run a business for myself and they’re not allowing me to run the credit cards for people what a joke of a company and then you call and because the phone number registered is not the phone number I’m calling from because it’s my work phone number and I’m on my cell number they won’t help me after you sit on cold for 30 minutesjoke of a company don’t ever use themShow lessWeird Bank
Worst “Financial institutions” on the face of the Earth. I was scammed a while ago for some B30s therefore I had raised a charge back claim, it took them almost a month to respond and once they finally responded (after i sent over 10 emails), they suspended my account. At first they said it was because I needed provide the “nature of my business”, which I did without hesitation. Once i sent them what they’ve asked for they didn’t respond for a whole 2 days so i contacted the support team, they told me they’d make it matter of urgency and i’ll get a réponse at the end of the day. Surprise surprise, they didn’t respond, so i contacted the support team again, only then to find out my account was suspended because of the claim I made. So I get scammed, I raise a charge back claim, then they suspend my account 🤣. This bank makes absolutely no sense it’s like if i hadn’t of applied pressure i wouldn’t have found out why my account was suspended in the first place. They’re a joke, don’t waste your time with these lot.Show lessSumUp solo review
Hi,
I would like to report a few issues and suggest improvements for the SumUp device:
1. Sales Reporting:
• Please add the total sales of the day in the sales column of the report (e.g., total 38 transactions).
2. Bluetooth Connection:
• The connection between the device and Bluetooth is slower compared to other platforms. A faster connection would greatly improve efficiency.
3. Receipt Printing:
• Simplify the print receipt process and make the receipts shorter to save paper. We are required to print receipts for every card payment, but recently the receipts have become much longer with customer copies and other unnecessary details. Shorter, simpler receipts would be beneficial.
4. Bluetooth Printing Errors:
• There are frequent printing errors when connecting via Bluetooth to my Star TSP100III printer. This needs to be addressed for smoother operation.
5. WiFi/Network Printing:
• It would be very helpful if the device could print receipts via WiFi or through a built-in network connection. Currently, the WiFi feature only supports SumUp’s own printer, but it would be great if I could print with my existing printer, the Star TSP100III.
Thank you for considering these suggestions. We hope these improvements can be implemented soon to enhance the overall user experience.Show less