Annke View User Reviews

Annke View
Annke View
Shenzhen Kean Digital Co. LTD.

Top reviews

Cant open full screen

The app works fine. The cameras show when viewing 4. When I try and view 1 cameras it wont load. Please fix this.

Response from developer

Dear CarconnectUK, Thank you for choosing ANNKE product. We recommend to use ANNKE Vision APP, You can delete the device from ANNKE view's P2P account, and then re-register an account in ANNKE vision and re-add the device for viewing. And if you have any question, please email us at support@annke.com. Best regards, ANNKE

Apps need updating!

Please fix these bugs!
I can usually get this to work fine on WiFi but not on 4G. The app now keeps logging out. Nothing works, even tells me my password is incorrect which it isn’t. I’m sick to death of not being able to view.
It’s hardly a security system if I can’t view when I’m not home.

Response from developer

Dear Rusticles7, Thank you for choosing ANNKE product. We recommend to use ANNKE Vision APP, You can delete the device from ANNKE view's P2P account, and then re-register an account in ANNKE vision and re-add the device for viewing. And if you have any question, please email us at support@annke.com. Best regards, ANNKE

Can’t multitasking on iPhone while is recording.

Good video play back need to fix the problem which cannot be multitasking on iPhone while it’s recording and it will stop recording.....

Response from developer

Dear daurban99, Thank you for choosing ANNKE product. We recommend to use ANNKE Vision APP, You can delete the device from ANNKE view's P2P account, and then re-register an account in ANNKE vision and re-add the device for viewing. And if you have any question, please email us at support@annke.com. Best regards, ANNKE

Not user friendly

I had it working for about a week then the power went out and I never got it to work again also now it tells me the wrong code on my device is invalid

App works well

Documentation for setup is lacking, but this app actually works very well and is easy to setup using the QR code on the base of the DVR. Annke has a good YouTube video showing you how to get things set up.

Error code 340500

Worked when I first connected the app. No longer works. Error code every time I try to open it up.
Setting up the remote control is also very .. not logical.
Cameras work great but the software needs some software updates.

New Update now not working

New Update now not working, I will not be buying Annke products now in future, app has always been hit and miss anyway, since new update on ANNKE VIEW, now won’t let me log into my account and Annke vision is asking for code on camera itself, erm hello there is no code on the 1080p cameras? Not good enough Annke
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Great app

Own a business in Florida and live in TX. App works great on my iPhone. Crystal clear live stream. Great zoom in feature, can see denomination of bills as they are taken. Logging in first time was very specific, any error could lead to issues, but I followed step by step and got logged in first try and it has worked perfectly since. Wish it was available for iPad as well.
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Don't let me view camera activity

For example I leave my home and go elsewhere and view the cameras and it won't load like if I'm offline but the cameras are hooked up to the wifi so idk why it don't let me view my home when I'm not there

Terrific

I got his app working without the cloud service. People are rating this app 1 star because they don’t know how to set up the remote view or they are complaining about the cloud service so those review isn’t even about the app. I got it working by adding a port forwarding for port 8000. I also had to reboot by router for some reason. The app requires me going to the device section to add a device manually and then click on live view, click on the two camera icon on the top right, select the device I added, and click on start viewing. So my only gripe is that it isn’t straightforward.
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