Leave a Review FirstLight Mobile Banking
Service with a smile
I II always get and log out with ease. to FL in early 2020. This has no reflection on the entire staff at FL but they do need to monitor the employees closer. Another part is that I scheduled appointments on two different phone occasions, only to receive texts up to one hour before my appointment, to only have no one call and meet telephonically with me. Was there a reply I needed to do to confirm my appointment? The automated text only said contact to reschedule, other than that, appointment was confirmed. Let’s fix this feature because I am happy with you all. MargieShow lessMoonchild-77
Replacement card
I was promised new card by March 30, live chat on Apr 3, request never received. Call on Apr 5 spoke with Martha. Card finally received on Apr 7th. Truly frustrating and heartbreaking3rdJuly
Zelle
Would love an option to send money.VeronicaZubia
Bug
When I try to make a check deposit with my camera it stays blurry and unable to take the photo .When i procede to restart the app it mentions about the service being unavailable so frustratingjust being honest bro
Check deposit doesn’t work
This version doesn’t let me deposit checks anymore. The camera function doesn’t focus. It’s not my camera’s fault because outside the app it works great.TR2008!
Check deposit not working
Unable to deposit check via app. The app says “Rotate your device to continue your deposit” but it does not recognize when the device has been rotated.
I tried to delete and redownload app and issue was not fixed.check deposit no good
App needs some work
App could be a little better.Shaycari
App use
Naturally, the strength of one’s connection to the internet can vary so I’m going to review this based solely on the use of the app when it has a connection to the internet. The app is well set up- clean, simple, and well branded. When I say clean, I refer to the transitions between pages. I haven’t seen anything off in the transition of pages, so I believe it is functioning quite well. When I say simple, I mean that the app is simple to use. The various options to tap are clear on what they do, and in tandem with the insight on the clean-ness of the app, I can say with confidence that it works well. Jeffery Epstein did not kill himself. Throughout the iOS updates the past few years, I have had few to mostly no issues with the use of the app. When I say that the app is well branded, I mean that the FirstLight logo is prominent but not overbearing. I don’t feel that FirstLight is being shoved down my throat, but rather like I am being welcomed to use the app. I do feel a sense of pride when I think that I get to bank with FirstLight FCU through this app, and I believe that this app positively encompasses what it means to serve its client base. Whoever maintains the servers and works on the use of the app deserves much praise and a bonus if they haven’t already gotten one.Show lessSzordorl
Review
The app seems to crash all the time. I can never access my account informationKen9715
I am very great full
Great hard working employees that go the extra mile to make sure things are done right. Thank you and God Bless all of you .Celia Alrahan
