Microsoft Teams User Reviews

Reviews Summary

Top reviews

Missing so many simple things!

This app has real potential however is missing so many simple (yet important) things. For example you can only see 4 people in a video conference. The changes to capacity to enable you to see more than 4 people have been “in the works” for over a year with no updates! The same goes for changing the profile picture in a group chat. A year ago Microsoft said this was “officially in the works” but has still not managed to provide this function! You can’t create a ‘chat’ that is linked directly to a ‘team’ (you can only “post” in the team or, create an entirely separate - not linked - chat and add the same people). All of these functions seem so basic and yet don’t yet exist! Wasted potential really.
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Needs some help!

Overall, it’s a pretty great app! I had to download it for school, and for about the first week it worked great. I could chat with friends, turn my work in ( after 1 hour of trying to figure out how to do that ), and even call and FaceTime friends and teachers.

But about 2/3 weeks into using this app, the bugs started happening. I can’t call any people anymore without the app just giving out and kicking me back to home screen, or doing the same when I try to turn into assignments. Very disappointed, now I have to email my teachers instead of being able to properly turn it in ( which causes much more stress for them too! My school has 1,200 students! ). I really love the idea of the app, but the glitches have almost taken over the app for me, and makes it stressful to complete school work.

Also, I feel as if the app should have a guide when you first download the app too! When I downloaded it, the app was very confusing and I didn’t know where everything was, and it took me almost an hour to find my way into assignments and turning them in. It was like being in a maze! ( not a pleasant experience! ).

I honestly hope this app can improve! COVID-19 will probably not end anytime soon, and I will be stuck using this app for at least a year. I don’t hate this app, but I think there are some large improvements that need to be made, so please take this as constructive criticism!
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Assignments feature 4/5

This is a great app for online schooling. My only issue is that the assignments feature on mobile is a little hard to use, if I wanted to go through all my teams assignments to see if there are any more I need to do before I start my weekend, I have to pick each team one by one, going back to the assignments menu each time. And worse, if a teacher hasn’t even assigned anything since they started the team, I get the ‘if your teacher makes any assignments they will be posted here’ page, and from there I need to restart the app in order to look at my other assignments.
I would love to be about to swipe left and right to go to my next team’s assignments, and clicking Next after selecting a team to view assignments for seems like a useless extra step. And I definitely don’t want to be barred from viewing other assignments just because I looked at a team who hasn’t set up assignments yet.
Please clean up the assignments tab and make it a bit more user friendly!
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Potential but just not quite there

Microsoft teams has the potential to be an amazing platform however the speed, quality and reliability of the calls and screen sharing functions is still pretty dreadful.
Such a shame as the system is amazing to use and if it would simply ‘do as it says on the tin’ when it comes to the interactive bits it would be perfect for the NHS to use in this current pandemic crisis but also well in to the future for general work.
Calls drop out and freeze often as well as video not working and screen sharing being slow and often just not working. It could be blamed on the internet however when you change to apple facetime using the same wifi and everything works perfectly then you have to question that it isn’t internet and that it is a core fault within the system set up.
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Getting better than slack :-)

A few feature requests to get to 5 stars:
1) Add chat to myself - Please let me start a one on one chat with myself. This lets me quickly dump files or start draft conversations or notes to myself for picking up in teams later.
2) Add more emoji reactions - the current set is super limited when responding. Please add more.
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What an awesome app for work

Having MS Teams on my phone is great. It helps me easily keep up to date with work colleagues which is especially important during the current COVID lockdown. Being an app it also doesn’t have some of the limitations of my laptop, for example I can quickly reply to a message whilst being on my treadmill. Doesn’t keep me stuck at a desk. Overall quite a seamless and easy to use app
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Actually Impressed

I’m not one to stop and take the time to write a review, but if an app has ever deserved some praise it would be this one. My opinion is based solely on a few weeks of heavy use of Teams since COVID-19 has forced our crew to rapidly transition to working from home, so there could still be a slight chance that what I say fails to take all circumstances into account.

That being said, I really have enjoyed Teams as a collaborative tool. I’ve organized and participated in meetings with multiple users (usually 3 or 4, up to 10 on a few occasions) and the Teams interface has functioned flawlessly almost every time.

Screen-sharing with audio communication, video conferencing and group presentations are the features I’ve used the most, and they are all user-friendly and simple to execute. The multi-user meetings with content sharing even worked well on my iPhone (this was something that truly impressed me). Plus there’s a “give control” option that you can use if you need hands-on help trouble shooting an issue on your device (fyi - I’ve only used this feature on our company’s Macs and PC’s, haven’t tried it on a phone or tablet).

In summary: a few weeks in, and I’ve got nothing but praise for Microsoft Teams
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HR

Should be able to delete chats

Several improvements would be helpful

Having used multiple conference/online meeting applications, there are several items that have made Teams not the easiest to use. Several clients have had trouble logging in and easily using the application, can always say why I just relay their feedback. I also want to add new participants on the fly to calls/meetings by adding their emails but they’re not accepted if they are not ‘recognized.’ If using regularly for internal teams I’m sure it’ll run better but for external sales and presentations to new prospects it doesn’t run as smooth as I require. Several times when trying to launch conferences calls thru the Teams apps, participants couldn’t hear me. So then I had to dial in outside of the app but that created issues since I had already logged in online. It would also be helpful to be able to have a static conference ID for our business so I can use it regularly rather than having to schedule each call and use unique call/meeting log ins. We use Teams as it’s part of the MS applications and we want to keep everything under one umbrella, but there are improvements that would help to put it on par with other conferencing/online meeting applications.
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Definitely An Improvement

We, as a business, used WebEx and Skype Business historically, which worked well but evidently was 20th century technology. Teams is slick; it interfaces really well - as you may expect from an integrated MS offering; I really love the way files can be added into you application easily and recovered from you preferred cloud space seamlessly in the office or, indeed, on the go.

The down side, sometimes the sound isn’t great. I think it could be easily remedied by applying a ‘compression’ algorithm to ‘open’ I.e. unmuted lines. In effect the compressor closes the channel whilst the open line is dormant and then decompresses once audio is applied... we do it on live stages all the time and this is exactly the same issue.

Anyway, is a great platform. Thanks MS 👍
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