Microsoft Teams User Reviews

Reviews Summary

Top reviews

Good but

I support teams in a SME environment. It’s a great app & this review is not so much about Teams itself but M365. There is widespread confusion in our organisation about what Teams is. The fact that you can use Teams as a way to navigate to files stored in SharePoint & then open those files inside in Teams makes people think the files are in Teams when they aren’t. A lot of people don’t understand that when using Teams to find files that those files should then be opened in SharePoint & not in Teams because if they are looking at a document in Teams, that document hogs the App & if they need to join a team meeting in Teams they then need to abandon the opened document. There is also confusion about the OneDrive app, which keeps your local OneDrive & Synched SharePoint folders synched with their cloud counterparts and OneDrive Personal File Storage.
After almost 3 years of working with OneDrive, SharePoint & Teams some people still don’t get it.
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Teams app is much helping

It has the ability to message or talk. You can send files or photos easily and this may be to a specific one or general to the group.
It is easy to learn and easy to apply.

5 star

Hi I am writing a review about this app I think this app is wonderful because it’s good to communicate with students work there are a lot of good things about this app I think this is very useful to everyone and everybody and this review is thank you to me and it is used to all adults and kids and children but this is a great and communicating app and I’m very grateful that for this and this review goes on Microsoft teams this is a very great app I think I recommend it to all of you who need it like for work or like a student you should get a passcode and then write it this is my first time with you and thank you for listening and I hope you guys have a great day okay bye see you later.
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!!FIX THE NOTIFICATIONS!!

No matter how many “solutions” I try, this app continues to force vibratation notifications, even when unselected in the app. System settings only has a toggle for Sound. If forcing users to adjust sound settings within the app, then make sure they at least work! Now I’m forced to have NO SOUND toggled in system settings, and have to rely on persistent banners. But then I learned that these are also so incredibly inconsistent. Many times I’ve witnessed banners dropping down and then instantly disappearing. To add to the frustration, the Notification Center shows no unread messages! But when checking the teams app, they’re they are. Not only that, but then you suffer with having to see each and every missed message drop down one at a time within teams own built in banner notifications. JUST FIX THE NOTIFICATIONS, OR AT LEAST GIVE IOS SETTINGS THE ABILITY TO CONTROL IT LIKE ANY OTHER SANE APP!! And why do users want to disable vibrations for just this app? Because it’s a messaging service, and it’s completely unnecessary to have your phone vibrate every second or two when group chats are active.
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A list of problems

This app could be just as good as Slack but I’m constantly annoyed by many things: (note! I frequently swap between the desktop and iOS version, this is my experience using Teams in that way)
No Download progress bar, no button to open recently downloaded files, no list of recently downloaded files
Teams renames uploaded / downloaded files
When changing status the icon doesn't immediately reflect new status color--this is confusing
Not nearly enough notification options
Notifications disappear, if you're not looking at the screen at the right time they won't be visible which makes them pretty useless a lot of the time
Notifications will blow up the mobile version of teams even when you're actively using the desktop version of the app. This makes no sense. Why would I need all those mobile notifications if I'm active in that discussion on the desktop client.
More notification stuff. Sometimes the desktop app will keep sending my notifications of chat messages when I'm actively engaged in the chat on that same desktop app. For example: you're in a meeting. Typing in chat. But every reply / message is still triggering a notification. Even when that chat is on screen, even when you're typing in that chat. This feels so incredible sloppy and redundant.
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Buggy

This app is very buggy, especially when working with the desktop version. Joining and transferring meetings always bugs out and fails to join at least once. The iPhone and iPad apps fight for Bluetooth control with AirPods when you’re joining from 2 devices and will put you on speakerphone on one device without allowing you to turn off audio. Sharing links and media from other apps just sits and spins “Checking your organization policies…” and I have to quit Safari and try again multiple times. Notifications are buggy and don’t notify when you set the desktop availability setting but then walk away for an hour. Can’t join a meeting from the calendar and select which account you want to use. Can’t pin messages in chat. Notification icons show red but there are no notifications after switching accounts. Viewing a shared screen on a call does not allow total full screen on iPad. Whiteboard integration creates a totally new whiteboard outside of the meeting if you want a new page. Can’t search across accounts for meeting invites. Scrolling back in messages constantly bugs out and you go back to the current message. Can’t use DMTF tones when on a Teams call and you call out with PSTN. Sharing your screen from iPad or iPhone fails often and I need to exit the meeting, close the app, then try resharing. No way to make someone a presenter when on a call. No drafts of meeting invites. This app needs lots of work…
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Avoid if you want something reliable

This app is very unreliable. There are wayyyyy too many issues for me to give it a high rating. If I were the one in charge of picking programs at my company I would definitely look for something that doesn’t glitch out or have so many issues while trying to log in. It’s common knowledge at my company that teams will be difficult and crash/cut people out of our video calls and chats. And that employees will have a hard time getting teams just to open the video chat link. We literally have a grace period to log in because the bosses know that teams is difficult for everyone due to these issues. I usually have to open the link 3-7 times before it will actually open the call. And yes, that’s with the new update. Not to mention that teams glitches in the chat so much that everyday I have to eventually log back in because it’s crashed or my text won’t send. And then I have to try and re-open the link another 3-7 times before it will work. And sometimes even after the video call opens, the chat will not open, so then after waiting for it to hopefully pop up, I’ll have to close the app and try another 3-7 to 10 times to get back in again. It’s just not a reliable program and it causes a lot of annoyance and wasted time.
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Branch MGR

Microsoft teams is excellent for people that work on the go, or work remote. It allows you to still take care of important things from your phone. You don’t have to be stuck to your computer in order to do it. The amount of convenience that Microsoft teams has given me while I’m working remote is priceless. For those that have any doubts or debates on the usefulness of Microsoft teams, I want to put those issues to rest right away because assuming your Internet connection is strong, you can function away from the office using Microsoft teams. I didn’t even get into the fact that you can do video calls and use filter so your background doesn’t look bad. It’s a one stop shop so download it right away and use it frequently.
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App is very intuitive an easy

What’s nice about the app is that it seems to work even better than the desktop version. I can’t think of one time that I’ve had this app on my phone. Give me any kind of issue with locking up or shutting down however, with the desktop version, at least once a month, I find myself somehow in a situation that will require me to reboot my PC! I do know that this could be so many things that it may not even be the program itself. I would be a great tester because the feedback I’d provide I think would be very helpful again not on this app but on the PC I don’t like to try and start a recording of a meeting finding the button is opinion I feel like I have to search for each and every time I go to start a meeting and I don’t understand why it’s not more prominent, the start button that is for recording.
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Improved attendance at meetings

During lockdown and following on, the practice of holding meetings via Teams (wholly or joint live/virtual) has meant that people who couldn’t usually attend meetings have been able to join even if only briefly; it has therefore improved communication and joined up working.
The ability to record and transcribe seemed like another benefit until discovering that while Teams picks up every utterance including hesitations, some of the wording produced was never part of the meeting and so there has needed to be very careful editing and there is a lot to get through despite how practiced and succinct you try and make them.
Practice improves how it’s used but there have been changes which can be disorienting however it is relatively easy to set up meetings and teach others who are less confident with technology or are used to FaceTime and WhatsApp but less used to the ones organisations are using.
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Alternatives to Microsoft Teams