This app cannot accept mobile check deposits. The app cannot recognize endorsement, despite previous versions having no issue. Somehow, the functionality was broken. Multiple iPhones and iPads have all exhibited the same issue. Calling Pen Air directly could not resolve anything, as the employees were unaware of the issue and unable to do anything to resolve it. This is an embarrassment of an application.
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Response from developer
Thank you for your feedback. We apologize for the issues you've experience with this feature. We would love to troubleshoot this with you directly if you are able to stop by our Car City branch with your device, our eServices branch can look into this for you.