Live Reviews:
⭐️4 / 5
Rating
🙌336
Ratings
📼4 scs
Content
📦~ in 1 month
Updates frequency
🗣❌ unsupported
Your locale

All Versions of VanMoof

24.3.1

July 3, 2024

If you tried to enable repair mode using a link instead of a QR code, it didn't always work. We've solved that now.
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24.3

June 5, 2024

Small update this time. On some occasions you had to end repair mode multiple times. Not anymore.
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24.2

May 8, 2024

- For increased safety, you now need to enable ‘Repair Mode’ on your bike when you’re dropping off your bike at a partner shop. Get started by scanning the QR code in the partner shop. - Setting up Apple Find My is improved. You should now be able to correctly connect with Find My if you follow the steps in the app. - Due to a bug, sometimes you could get a notification that a bike update was available for the VanMoof S5 and A5, even though your bike was up to date. That’s fixed now. - The notification to remind you about touch unlock when closing the app will now show up less often.
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24.1

April 4, 2024

- For increased safety, you soon need to enable ‘Repair Mode’ on your bike when you’re dropping off your bike at a partner shop. - Fixed some bugs; links to help articles are updated, and the app now shows a 12-hour clock if you want to.
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24.0

February 12, 2024

In this update we’re adding some new features and revamping others: - New ‘Battery’ section where you can find more details about the state of the battery or Powerbank. Tap on the battery widget or find it via the settings page. - Introducing battery notifications. The app can now notify you when your battery is running low, when the bike is fully charged or when the battery hits your pre-defined level. Making it easier for you to be fully charged! - Setting your unlock code just got easier, with a step-wise approach and better instructions. - If you force close the app, we’ll notify you touch unlock is not available anymore. - We’re building up a new help center, until that’s ready we’ve disabled the current help page.
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23.9

November 27, 2023

We're happy to continue riding with you, let's go! In this release we're putting some things in order. - We removed features that can't be used anymore, like the support chat. - We heard you like the ‘ping’ bell sound, so now you can also select this bell on the S3 & X3. Happy pinging! - If you have multiple bikes and want to transfer ownership, the selected bike will now be transferred (instead of the one currently active). - Support for iOS 17. - For good measure we added some more fun bits. Let's see whether you can find them.
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23.6

July 27, 2023

For all of the S5 & A5 riders we have some great updates: - If your e-shifter is acting up, you can now calibrate your e-shifter with the app. This will solve most issues with the e-shifter, so no need to bring your bike in for repair. Find it in the gear info screen. - New settings were added for the latest firmware update, 1.4. You can now toggle the deceleration lights, turning indicators and select the speed halo animation. For everyone else we’ve added some nice iOS features: - Homescreen widgets. View the battery status or your last rides on your homescreen. - Shortcuts support. This is a cool one; you can now automate almost all of your bike’s settings using the ‘Shortcuts’ app. This opens up a lot new possibilities to unlock and use your bike! This also means bike settings can be changed using Siri. We’re curious to see what you build! - Updated WatchOS design. Thanks for the ride so far! It’s been an honor and pleasure to make an app for such a great community. Let’s see what the future brings. Love from the app team.
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23.5

June 21, 2023

We frequently have updates for your S5 & A5, so that’s why we wanted to make updating the bike easier for you. Starting with this release the app will automatically transfer the update to your bike whenever you’re nearby, and we’ll notify you when the update is ready to be installed. This means you can focus on other stuff while we’re doing updates in the background. If you’re looking to spice up your homescreen you can now choose one of our colorful app icons!
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23.4.2

May 8, 2023

Bug fixes and performance improvements

23.4.1

May 3, 2023

- We’ve added a new connection troubleshooting screen to help you connect to your bike when the connection is unstable or not working correctly. Happy riding!
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Price History of VanMoof

Description of VanMoof

Get the most out of your VanMoof bike with the official app. It’s all at your fingertips. Lock or unlock your bike, check the battery level, and find where you parked it – all from your phone. Keep an eye out for regular updates geared to take your VanMoof riding experience to the next level. What can you do with the VanMoof app? No matter where you are in the app, it will assist you with your smoothest ride yet: Home * No keys are needed, your bike smartly recognizes you. Unlock your bike with just a tap or create a personal unlock code to easily unlock your bike without your phone. * Check how much battery your bike has (and Powerbank if you have one). * View your current speed, distance, and ride duration on your in-app live dashboard. * Adjust your bike settings instantly on the home screen. You can change your motor assistance, gears, lights, bell sound, and other bike sounds. Rides * Look back at every trip with a detailed ride overview. * You can view every journey, including the time, distance, maximum and average speed, if you stopped, and how much battery it cost. * See how you compare to other VanMoof riders in your city and across the World. Garage * Find all of your bike information, change your bike settings, and view your MyVanmoof profile. * Get help with your bike by contacting support or reading the help articles. * Share your bike with your friends and family. * Plan a repair appointment at your closest store. * Mark your bike as missing and send in the Bike Hunters. * If your bike has Apple Find My, you can see the current status. Supported bike models * VanMoof S5 & A5 * VanMoof S4 & X4 * VanMoof S3 & X3 * VanMoof S2 & X2 * VanMoof Electrified S & X * VanMoof Smart S & X * VanMoof Smartbike Disclaimer: App features are dependent on your bike model.
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VanMoof: FAQ

Does VanMoof work on iPads?

Yes, the VanMoof app is compatible with iPads.
The app was developed by VanMoof BV.
The minimum supported iOS version for the app is 14.0.
Users have given VanMoof a middling rating of 4.0 out of 5.
Travel Is The Primary Genre Of The Vanmoof App.
24.3.1 is the newly released version of the VanMoof app.
VanMoof’s most recent update was on July 5, 2024.
The app first launched on February 6, 2023.
Safe for children to use, no mature themes or inappropriate content.
VanMoof currently features the following languages: American English, Dutch, German (Germany) and 1 more.
Unfortunately, VanMoof is not on Apple Arcade.
Unfortunately, in-app purchases are not part of VanMoof.
Unfortunately, VanMoof is not tailored for compatibility with Apple Vision Pro.

Screenshots of VanMoof

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watch

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Reviews of VanMoof

  • Works as described but could be better

    Mostly everything has worked for me with my S5 since April 2023. The Lock Screen widgets and Apple Watch integration are nice touches.

    What doesn’t work:
    1. Apple Find My is so unreliable (can show past location of bike and say you left it behind while you are riding). Find My sound also doesn’t work.
    2. Unlock worked flawlessly until something changed with last firmware update (6/23). Now sometimes the bike won’t unlock and takes some minutes to keep trying.

    Feature Request:
    1. Show the assist level permanently in the display while riding instead of only when changing it.
    2. Integrate with Apple Maps or Google Maps for native navigation in the app. Using the nav apps independently loses display of battery level, speed, etc. so not as good.
    3. Integration with Apple workouts and Apple Health.
  • No support

    Worst customer experience ever. I got error 44, I need a new e shifter - the chat not (only customer service available) doesn’t understand my request. Live chat is supposed to be available until 630 EST - even though it’s much earlier, I still can’t get live customer support, the bot tells me it’s closed. I have a very expensive non-functional bike that repeatedly fails.
  • Cannot use with Apple Watch without iPhone

    This app is stupid that it cannot function when your Apple Watch did not connected to iPhone. So you cannot use touch unlock when you wear Watch only even it’s a cellular enabled which did make any sense.