Free
![mHelpDesk](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/d9/17/7f/d9177fe3-b654-4690-43a5-74b8a929b8f2/AppIcon-1x_U007emarketing-0-10-0-0-0-85-220.png/100x0w.png)
mHelpDesk
⭐️3.5 / 5
Rating
🙌188
Ratings
📼4 scs
Content
📦~ in 3 months
Updates frequency
🗣❌ unsupported
Your locale
- Versions
- Price History
- Description
- FAQ
All Versions of mHelpDesk
2.44.0
April 26, 2024
- Hide appointments associated with withdrawn tickets
- Fix: openning ticket from notification works normally
More2.43.0
October 26, 2023
Stability improvements
2.42.0
September 8, 2023
Improve app stability and compatibility on new devices
2.41.0
May 5, 2023
Improve PDF file preview feature.
2.40.0
March 27, 2023
Improve quality of uploaded picture.
Display priority of the ticket.
Improve UX of text area inputs.
Improve push notification reliability.
More2.39.0
November 22, 2022
Improve ticket picture preview.
Improve description text editor.
Improve photo upload feature.
Improve application's stability.
More2.36.0
June 1, 2022
Resolved issue where some users were receiving an error message when uploading photos. Made additional bug fixes to improve user experience.
More2.35.0
March 8, 2022
Resolved issue where some users were receiving an error message when uploading photos. Made additional bug fixes to improve user experience.
More2.34.0
November 10, 2021
More screen layout, navigation, and workflow improvements. Lots of bug fixes related to buttons, filters, and drop-downs.
More2.33.0
August 30, 2021
More screen layout improvements - especially for tablets. Lots of bug fixes.
MorePrice History of mHelpDesk
Description of mHelpDesk
mHelpDesk makes running your field service business easy -- whether you’re in the office or on a job. With seamless scheduling, estimates and invoices, and customer and staff communication, mHelpDesk has everything you need to get more organized and win more jobs. Our app features the ability to work offline, meaning even if they’re in a basement or an area without a WiFi or cell signal, your team can still get the job done.
Work Online or Offline
With our innovative offline feature, your team can continue to work even when a WiFi or cell signal isn’t available. Then the app automatically syncs as soon as a connection is found.
Simplified Scheduling
Check your own schedule or your team’s schedule, and create new jobs and appointments directly within the app. Sync our mHelpDesk schedule with Google Calendar for extra efficiency.
Professional Estimates, Onsite
Create and send estimates on the go, using professional templates that you’ve selected and customized. When the work is done, you can turn the estimate into an invoice with a few button clicks.
Invoices That Get Paid Faster
View or email professional-looking invoices directly from your phone, allowing you to take payment immediately.
Customer Support, Made Easy
By keeping all of your lead, customer, and job details within the app, your team always has the information they need. And with our automated email and SMS (text) alerts, team members and customers can always have the latest information on job status.
Connecting Field and Office
With our robust app, communication between office and field techs is seamless. Data is updated automatically so that everyone is on the same page. mHelpDesk saves you time and energy in connecting field and office staff so that everyone can focus on job quality and customer service.
Over 12,000 customers use mHelpDesk to run their business more efficiently.
"We now convert more leads into paying jobs. The professional quotes included are so much better than our old carbon copies." - Nancy S. (Owner @ Vantage Landscaping)
"We have been using mHelpDesk for 2 years and it's really helped my company get organized. We've now adopted the software across the company from sales to engineers and it’s improving our efficiency all the time." - Lisa T. (Owner @ Appliance Rescue)
"With mHelpDesk I enter the work once and I'm done. Even better, I can have clients pay me on the spot." - Derek K. (Director @ Kite Refrigeration)
Everything You Need to Get the Job Done
- Web and mobile access
- Offline/online sync
- Scheduling
- Lead management
- Job management
- Email/SMS (text) Automation
- Estimates
- Invoices
- Inventory
- QuickBooks integration
mHelpDesk Has Happy Customers Across Many Industries
- HVAC
- General contractors
- Electricians
- Plumbers
- Handymen
- Exterminators
- Locksmiths
- Roofers
- Installers
- Repairmen
- AND MORE
Getting Started
If you’re already a mHelpDesk customer, then download the app for FREE and sign in with your account credentials.
About Us
For 10+ years, mHelpDesk has been developing products entirely focused on field service businesses. Our mission is to help our customers simplify and streamline those necessary manual office tasks so they can spend more time on their customers and craft.
Disclaimer
mHelpDesk uses your GPS in your phone - continued use of GPS running in the background can decrease battery life.
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mHelpDesk: FAQ
Yes, mHelpDesk is compatible with iPad devices.
mHelpDesk was released by MHelpdesk, LLC..
The minimum iOS version for the mHelpDesk app is 13.
The overall user rating of mHelpDesk is 3.5.
The Main Genre Of The Mhelpdesk App Is Business.
2.44.0 is the most recent version of mHelpDesk.
mHelpDesk rolled out its latest update on July 2, 2024.
mHelpDesk originally came out on February 6, 2023.
mHelpDesk is suitable for children aged MHelpdesk, LLC..
mHelpDesk is available in Catalan, English, French and 6 more.
Unfortunately, mHelpDesk is not on Apple Arcade.
No, mHelpDesk does not allow for in-app purchases.
No, you cannot use mHelpDesk with Apple Vision Pro.