UBS Access User Reviews

Top reviews

This is perhaps the only UBS app that is useful

With that being said, it doesn’t allow registration with just a China phone number which is pitiful.

Response from developer

Hello. Thank you so much for your positive feedback ⭐. We are really glad that you are enjoying the app 😊 Chinese phone numbers are also allowed to be registered for this app. We could imagine that you might have experienced difficulties saving the phone number. Please check our helpful explanation: https://www.ubs.com/ch/en/help/e-banking/registering-mobile-number.html. Best, your UBS Team.

UBS app

The best! And use several….

Response from developer

Hello. Thank you so much for taking the time to leave a review ⭐. We are really happy that you like the app 😊. Best, your UBS Team.

Probably very secure when it works… meaning I cannot scan the qrcode sometimes

Annoying

Reliable and secure

Excellent delivery of multi-factor authentication

The best Bank

Top notch bank. Amazing app. Wish all other banks could be as smooth as this one.

Reliable and easy

A few versions ago, the function to confirm new payees (without using the authentication chip card and reader was added. No more need to bring them along.

Fantastic app

This is a great app. It has simplified all my transactions in UBS.
Excellent!!!

Response from developer

Thank you for getting back to us. We are pleased about the positive feedback.

Rubbish app

Slow and constantly loses network. Customer support don’t care about your issues and are just interested in pushing your problems to someone else

Response from developer

Thank you for your feedback & please excuse the inconvenience. We want to help you as soon as possible. May we ask you to send us more information (steps performed & error messages) via email to sh-access-feedback@ubs.com , so that we can understand & fix the problem? Thank you for your help! Best regards, your UBS Team

Amazing improvements

This app is now amazing. It used to be good but with the latest improvements it's simply the best banking app. The access is secured yet simple and all the functionality are there. The helpline is reactive and competent. Well done UBS.

Response from developer

Thank you for your positive feedback!

Excellent

Never let’s you down if you have money on your account..

Response from developer

Thank you for your positive feedback!

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