Leave a Review ID
Online submission
This was the quickest I submitted stuff on a website with no issues. Well done!Cheryl Rodrigues
Not detecting passport
I have tried multiple times to upload my passport but it’s not devoting and the manual doesn’t work as well . Fix it ASAPAraheem0712
Disappointed
App keeps taking you back to the beginning to start again if you are not quick enough 👎🏾Cpzury
Miss
The Id app was distressing in all kind of ways. It took it forever to scan and accept a passport ID and I had to move to all kinds of lighting to get it to accept my passport. Very bad experiencedxwae
Unnecessary complication
Why can’t I upload scans of passport etc from my computer rather than having to dig it out and battle with an app that is twitchy about glare SMS won’t capture the image?Tony Watkins
gathering passports is ridiculous and needs to be investigated by Irish government bodies
The idea that companies are allowed to contract out gathering of users details is madness. And force you to do so to us their service. And it’s allowed on the AppStore even worse considering the lengths apple to to to stop tracking and user information being collected
A lot of questions need to be asked about how secure this is and what protections are in place. And who is deemed at fault if leaked.Show lessKIO - irl
Had to start over
I entered my passport and face recognition. My phone locked itself as usual after a short timeout. When I can back, it lost everything I had done so far. :-(
I started over and did passport and face recognition. I then did my bank statement quickly. After my bank statement I had to do face recognition again. Clearly a bug!
The passport scanning is WAY too finicky. I had to hit the try again many times since it gave up too quickly.
It should get my address off of my bank statement. I shouldn’t have to type it in.
Regarding uploading files for proof of address, I generally don’t have files like this on my phone. Give me a link to use on my computer to do this. Using my camera for my bank statement makes me print it and the quality is nothing like uploading.
Sorry, but you guys have a long way to go!Show lessToddEeeee
Trouble app
Can’t see black on blue background.
If don’t have policy number and need to look up time needed have to renter all information.bob h 74
Review
The app eventually worked but all documents had to be uploaded multiple timessdgvcxz
Review
This app is VERY glitchy. It takes a very long time for it to capture images and once it finally does, and tells you it succeeded, the bank tells you that your pictures got "flagged" and you have to start the process all over again. Myself, and my co-signer had to download the app several times in order for it to work. Very bad design. I had to email photos of my documents to the bank in addition to using the app—how is this more secure?Show lessEcksterdam
