Teleprompter & Captions, BIGVU User Reviews

Reviews Summary

Top reviews

Best app ever

Itโ€™s worth every penny. It has changed my life and I truly recommend!
Prompter is good and Iโ€™ve used others before.
Captions to Hebrew are really good and editing pretty easy.
Little glitch when editing caption occasionally but other than that all good.
Thanks!

Frustrating!!

Trying to sign up to the app, wonโ€™t allow you to select monthly on mobile, doubles the price selecting monthly on the MacBook. Try to buy 6 months, authorise with bank, wheel of death for ages until you give up. Try again, always unavailable. Good app ruined by overpriced and inconsistent upgrading.
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Game changer

I'm so happy with BigVu! I have had such a hard time doing spoken videos before this app. I didn't have any issues with the functions or any bugs while using it with my iPhone 12 pro. Thanks guys

3 day trial is less than 3 days.

Signed up for the 3 day trial late night, day 1.
Then a 6-month payment was taken out right after midnight on day 2.
The 3-day trial was actually 25 hours for me.
You companies are the reason consumers always have to worry about unexpected charges.

audio and video not synced

Learning curve is fair; ux/ui simple; but audio and video not synced in the end :(

No help

I canโ€™t get my videos to load, when I do the bigvu logo is there and I paid for it to be gone :(
Just want this to work
I did download and sound didnโ€™t match my voice it was laggy and watermar still there and no one to get help from .

Scam

I wish I could give you zero,
I just download the app for free account in the past, and then I wanted to use 3 days free trial version to see how is their features. But they charged my account and still my account is free. When I contacted Apple, they told me that they are 3rd party and cannot refund and I should call developer (BIGVU) directly. They told me that they cannot refund and still my account is free.
I canโ€™t get it, they charged my account for a 3 days free trial version and this is scam, also, my account is still free!!!
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Doesnโ€™t work

Video editing was going wonderful until it was time to pay for the subscription. Once they had my money the app no longer works. Canโ€™t save, share or download video. Unreal.

Buggy buggy buggy

I wonder if the developers have ever used this app. If they did they wouldnโ€™t notice all of these bugs. Outside of random crashes, the app takes forever to load, the font size will change back every new take, the exposure will randomly get cranked up for no reason. We should be able to set these defaults in the settings so they donโ€™t randomly change.

In addition, the start point option is a mess. 75% the time it will randomly fly to the end of a script. Then when I go to shoot a new take I have to change the start point, font, and exposure (again and again and again). It turned a 5 minute recording into one that took and hour. There needs to be an option to record projects with takes but have the start point remain the same between takes (if we need to reshoot).

With the price of this app (which is the highest on the market) and all the up selling in the app (features behind another paywall! after paying $60) you would at least think the developers would fix these glaring bugs.
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Response from developer

Thank you for your review. We're sorry to hear that you had a frustrating experience, but we really appreciate you bringing this to our attention. We will use your feedback to make us better and to ensure that we address the issues mentioned as we continue to improve BIGVU and each user's experience.

Never got started

I was really excited to use this app. It has a lot of great features but every time I tried to download a video with subtitles - not only did it take a really long time but the image vanished, leaving just the sound. Not been able to get any material out of this app so need to explore others

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