Leave a Review Flex by Jitjatjo
Bartender!
THIS AGENCY IS A FRAUD! I do not recommend. The “gigs” are not real. They are sent out randomly once you select, it’s conveniently taken away. Keep in mind there are glitches in the app which causes lag time to get into gigs. I finally got a gig, funny thing it was located in New Jersey. I traveled from New York to New Jersey. I took on this gig thinking that I would get paid out quickly. The gig was on 9/17 at 3pm-8pm. I didn’t receive payment until 9/27. I was told immediate payment once gigs are completed during their interview process. That was not the case here. Allegedly your first payment is sent 10 days afterwards but your following payments maybe sent via quick pay but it’s not guaranteed. I should’ve received about $95 for the gig, instead I received $79. THEN…the funds was sent to the wrong account. I updated my account information several days PRIOR to payment being distributed. I called in to speak to HR aka Kanisha. She was not helpful at all and told me to call in to Payroll. She claims that she couldn’t transfer the call. I had to call in again, to payroll and Kanisha answers the phone. Then she claims she can’t assist although she’s apart of BOTH payroll and HR. I proceeded to send several emails about updating my account and receiving my funds immediately. They sent my funds to the wrong account on purpose. Thanks to Kanisha 😒 If they attempt to remedy it, then I’ll have to wait 10 business days for my funds. This was not my first and last gig.Show lessSCAM IN 2024
Don’t waste your time. If I could give zero stars I would.
There are very few gigs and when they go up they are taken within seconds. There’s no point in even putting your availability because they’ll send you what ever. The last gig I attempted to go to the venue told me they didn’t need me. Good luck talking to customer service. The HR department will say one thing and the app will do another. Even though I called them and showed up I was reported as a “no call, no show” and suspended 30days. Even though HR said I wouldn’t receive any disciplinary action. Then when I reached out again I was completely ignored. Don’t waste your time on this app. 0 out of 10 would not recommend.Show lessLunax64
Developer Response
We appreciate your feedback! We’d like to understand your situation better. Please reach out to our Community Management team via Live Chat in Flex (top-right icon) so we can help you find more gigs and double-check you are setup for success.Waste of time. Terrible app and communication.
Years ago this app was great, and it was easy to clock in and work shifts and whenever you had a problem you would be assisted almost immediately. However nowadays the app malfunctions a lot, it won’t let you clock in on time and you have to be very patient to reach out to someone and wait hours to get a reply and for them to fix the issues. You won’t get instant pay most of the time since instant pay requires a clock in on time, which the app won’t let you do. They also kept sending my payments to my old bank account even though I had updated my bank details, incurring in missing and very delayed payments. If you use this app I recommend you never work as a BACKUP, they say you will get paid if you get sent home but that’s not the case and you will waste your time and money on commute.Show lessleela001
Developer Response
Thank you for your feedback. We apologize for the issues you've experienced and are working to improve app performance and support response times. Please contact our support team to find out if you have any ongoing payment issues. We appreciate your feedback.