Flex by Jitjatjo User Reviews

Top reviews

Flex is easy to use

The Flex app is easy to use. I was able to apply, get an interview, and start working quickly.

Great flex opportunities

I worked here for almost 3 years I love the opportunities they offer and it’s flexible and convenient

Great App

Jitjatjo is an excellent company with a very intuitive app for accepting jobs, I’ve loved using it as a platform to get some extra work.

Instant Pay Fails

I’m a little perplexed by all the 5 star reviews... I worked for this company for a couple years and did a lot of gigs with them. I hung in there because I was rooting for the app to get better. The work is fun, but the app is a disaster.

At least 1 in 3 gigs did not pay on time. I spent valuable free time chasing down my “Instant Pay”, which often came 10 days later. At first it was just when the app malfunctioned, but then it would happen when the app was working fine. Jit Jat Jo would always remind me that Instant Pay was not guaranteed- but when I would go on Craigslist looking for new jobs to replace JJJ I would always see their ads “Flexible Work- Instant Pay”. Not cool at all.

Service industry workers generally work paycheck to paycheck and NYC is expensive, so it’s unacceptable to run a business this way. The rep from HR would reason with me that I should “understand” the situation- they were expanding to Washington DC and Chicago. My answer to that is that no company should expand if they can’t deliver what they advertise. Either fix the Instant Pay, take it out of your advertising all together or keep working on it as a “beta feature” letting each and every worker know before hand that it is not an actual feature but one that is being tested.

I see that the company is switching over to essential worker jobs, which I commend. But if they keep advertising Instant Pay and not delivering, that’s going to be a problem.
Show less

Response from developer

Thank you for the feedback. As this review was written in early 2020, we ask that you give us another try as we have made a significant number of improvements and updates to the platform based on feedback just like this. If you have any questions, please feel free to message us through the app or by emailing hr@jitjatjo.com.

Works better but company fails instant pay feature

This is my updated review so the app works way better than it did last year and communication is a little better. However the instant pay feature isn’t up to par and it really lags. It was originally designed to pay you with in a 24 hour period. But really the company’s pay out method isn’t all the way upfront on expected deposit times. I worked a 3 day gig and each day I was on time and selected the instant pay feature and it’s been 4 days and I still haven’t seen pay from the each of them. I spoke to a representative and they mentioned the payment is still pending but with no real reasons to why it’s pend after 3 business days and it has nothing to do with my bank.
Show less

Response from developer

Thank you for the feedback. As this review was written in early 2020, we ask that you give us another try as we have made a significant number of improvements and updates to the platform based on feedback just like this. If you have any questions, please feel free to message us through the app or by emailing hr@jitjatjo.com.

Great work culture.

I would recommend anyone in the restaurant industry to take part, very flexible, and plenty of good work.

Part time assignments on Your Time

This app and Jitjatjo has increased my customer service reach/skills and provide additional ways to earn extra doe ina fun environment.

Alternatives to Flex by Jitjatjo