Leave a Review Mill Norway
Statistics is a mess
The statistics is only updating for part of the day. The last week I only get 4 - 5 hours from midnight and nothing for the rest of the day.Bent O
still no connection
even after the update I can't get my mill gen 3 to connect to my app.giginz
Heater wifi connection stopped randomly
Tried to reset the heater, but nothings gets them workingblertbot
Won’t connect to wifi
After multiple reinstalls and factory resets the panel heater refuses to connect to my wifi. The app times out with a “Connection failed” error. Can’t program the heater without the app.manooka
Developer Response
Hi, Please send us an e-mail on support@millheat.zendesk.com, and we will try to help you find out why this happens to you. Best regards MillGen 2 heaters
UPDATED! Found a work around for Gen 2 heaters. Switched off house WiFi. Created mobile hotspot on an iPhone with the same SSID and password as the house WiFi (turned on Maximise Compatibility). Connected a different phone to that hotspot and then set up the heater as usual - it connected mobile hotspot and to the app and did a firmware update. It was then showing fine and working. Turn off the mobile hotspot and turned back on the house WiFi. All connected back up and now have both heaters working as they did before!!
Had these for ages. Disconnected back in July and after much struggling I got 1 to connect - the other one will not do anything. Tried support and they just give the stock stuff to try like resetting. Very frustrated - please sort this out as they were great for years and very stable.Show lessFishy McFishy
app crash on version 4.7.8
app crash on 2024-03-01 11:45:00 KST배르만
Developer Response
Hello, Sorry to hear that you are having problems with our app. We continuously work to improve the app and our products to be as stable and easy to use as possible with good quality and good functions. If you still have problems with the app, please contact us at support@millheat.zendesk.com. Then we will try our best to help you.Worst app
The worst app in history. Does not work. Go back to old app.Norway white
Developer Response
Hello, Sorry to hear that you dislike our app. If you have any suggestions for improvements or general use of the app, please send us an email to support@millheat.zendesk.com.Mill Heat 1500
Please bring the Mill Heat 1500 Oil Filled Radiant/Convective heater back to the USA.jjmaz
Fail
Cannot migrate my account for couple of months, can’t connect my device (under the new account), “support” doesn’t answer for a week. Ridiculousliosha
Developer Response
Hello, Sorry to hear that you are having problems migrating on our platform. We work continuously to make the migration process to go as seamlessly as possible. It happens that the migration does not work or that certain devices do not come over from the previous platform. We just have to apologize for that and ask you to try to reset your devices and add them as "new device" on our new app (Mill Norway). If you still cannot connect your devices, please contact us at support@millheat.zendesk.com. Then we will try our best to help you.Don’t update!
They don’t tel you until after you update that they are migrating systems and dropping support for certain products. Now I have a heater that is stuck on an old schedule and I can’t interface with it at all because the app no longer supports it. I’ve never been happy with this app but it just keeps going from bad to worse. Awful company. Do not buy!Show lessBroketabataapp
