Working nicely
I had issues with the early version of the app just trying to connect to my Monument device. Now my phone connects and starts backing up quickly and I can access my photos remotely very fast. I finally feels like a sturdy app. I just need the video upload feature before I can mkae the full switch to using Monument as my primary photo backup method.
To earn a 5 star review I would like to see the app make some improvements in terms of photo management. For example I just went on vacation and took a ton of photos. I would like to be able to dump all these into an album for when people ask to see photos. But there's no way I'm going to go individually select all of the photos to be save them to an album. App has a long ways to go in that sense
To earn a 5 star review I would like to see the app make some improvements in terms of photo management. For example I just went on vacation and took a ton of photos. I would like to be able to dump all these into an album for when people ask to see photos. But there's no way I'm going to go individually select all of the photos to be save them to an album. App has a long ways to go in that sense
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MUCH better!
After several updates that really didn't do much for the app, this one finally brought this app to a usable level. Still needs work. Still needs a better way to sort through the library. But at least everything that's present in the app that works.
Big mistake purchasing the Monument system?
Well, I had high hopes for Monument. I was a early backer on Indigogo. But I didn't expect to receive what I received in the mail and also didn't expect a mediocre app.
The hardware feels like cheap, light plastic. The design is confusing and seems unnecessary. It's a black box with a large hole/space where you're supposed to put an external hard drive. From what we can figure out, all the hardware does is allow you to connect your hard drive to your TV. It does not provide any storage. We were under the assumption that you could plug your iPhone directly into the device and could upload photos directly on the device. It doesn't seem that simple now that we have the system.
And it's not clear at all why you MUST attach the device to a television in order to make it work.
The app is not intuitive. We tried to test the system by uploading 354 photos from my
iPhone. The app was uploading photos for over 30 minutes and only completed 30ish of them. For another hour, the app just kept spinning and trying to "authenticate".
The instructions in the help are not helpful. We still can't figure out what the app is supposed do or how this system is supposed to help. Do you upload photos to the app from your phone and then save them to the external hard drive that you've plugged in to the Monument device? How is that any better or different than just saving your photos to the cloud? Why does the Monument device need to be plugged in to a TV to work? Why doesn't the app actually upload all of the photos selected?
So far, we can't figure this whole thing out and it's certainly not making photo storage any easier.
The hardware feels like cheap, light plastic. The design is confusing and seems unnecessary. It's a black box with a large hole/space where you're supposed to put an external hard drive. From what we can figure out, all the hardware does is allow you to connect your hard drive to your TV. It does not provide any storage. We were under the assumption that you could plug your iPhone directly into the device and could upload photos directly on the device. It doesn't seem that simple now that we have the system.
And it's not clear at all why you MUST attach the device to a television in order to make it work.
The app is not intuitive. We tried to test the system by uploading 354 photos from my
iPhone. The app was uploading photos for over 30 minutes and only completed 30ish of them. For another hour, the app just kept spinning and trying to "authenticate".
The instructions in the help are not helpful. We still can't figure out what the app is supposed do or how this system is supposed to help. Do you upload photos to the app from your phone and then save them to the external hard drive that you've plugged in to the Monument device? How is that any better or different than just saving your photos to the cloud? Why does the Monument device need to be plugged in to a TV to work? Why doesn't the app actually upload all of the photos selected?
So far, we can't figure this whole thing out and it's certainly not making photo storage any easier.
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Please fix it
The app is terrible. Nothing is smart about it, crashes all the time, even sending diagnostic fails. Lot of issues with connecting to the device, the top bar jump from green (connected) to red (disconnected) every 5 secs. After a month and 10k photos uploaded (35k remaining) I still have nothing on the map, the time machine is empty too and there is no smart albums... All the pictures are displayed on a grid without dates or anything. This as a long way to go before it become decent, too bad because it started from a good idea. Nice hardware and neglected software...
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The app keeps crashing and it is painstakingly slow
I was happy to finally find a product that will solve the problem with having my photos scattered across various devices, iCloud and other accounts. Unfortunately so far the product did not deliver what is been promising to do.
The application is constantly asking to be open causing me to disable my lock screen as I was hoping that it would finish the back up process more quickly. Unfortunately it has been weeks and it is still not done and the application is crashing all the time. Huge disappointment. I even bought two devices :(
The application is constantly asking to be open causing me to disable my lock screen as I was hoping that it would finish the back up process more quickly. Unfortunately it has been weeks and it is still not done and the application is crashing all the time. Huge disappointment. I even bought two devices :(
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Don't waste your money
Hard to set up
Poor instructions
Devices don't link as advertised
Frustrating to the max
Poor instructions
Devices don't link as advertised
Frustrating to the max
Beta app with lots of bugs - not ready for release
Product and app shipped prematurely with non functioning os and untested app. Don't claim it's ready when clearly is not
Terrible
Nothing works. Not ready for prime time. Basically a beta app and device at this point. Save your time and money as it's not very well thought out.
Painless Unsuccessful Setup
Several hours spent trying to set the device up. Constant 'Unexpected Error' messages and hanging of the app. Bluetooth LTE unable to maintain connection long enough to complete the setup. Infuriating. Abandoned the process. Will wait to see if this turns into a mega-expensive paperweight.
Software is useless
After having spent hours on this, i have given up...white light is on, connected to TV by HDMI but when it goes to connect to the internet, says its a failure even though in settings it shows me connected, i get stuck in the blue screen with no way to exit.. maybe another gadget i wont get to use
