ShockWiz User Reviews

Top reviews

Doesn’t really help

Wish it had a travel used graph. Pretty useless unless you have the fox suspension with four way adjustment

No Connection

Will not connect in app, have confirmed in Bluetooth menu that shockwiz is connected. Taking this back today, lost a customer (and surely many more) until the app actually works.

The suggestions can be interpreted two ways

The suggestions are unclear. For example, when the indicator is yellow or red, on the side of the bar graph that says “Remove air” does that mean removing air is recommended or should air be added to move the indicator toward the “Add air” side of the bar graph? There is no explicit explanation in the manual, instruction videos, or in the app.

Second issue; the app does not properly persist profiles. I have saved several profiles over the last few days, and they appear to remain (even through killing and relaunching the app) but then hours later are no longer visible on the profiles page. I’m forced to take screenshots, but that is so clunky.

Third, the app has a lot of bugs, for example parts of the UI will go missing if the app gets backgrounded on certain screens. I don’t think it’s a native app, but something written once for both Android and iOS in Xamarin or something similar.

Forth, the UX needs a redesign. The use of sub tab bars is inconsistent with Apple’s guidelines, it’s confusing! Go to the profiles tab and then tap on a profile, a nee tab bar shows up. That’s not a good mobile app design. Please don’t swap the tab bar like that.
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Doesn't Work

Not sure what's up with the app, but it will not connect or even recognize my shocks. Second time trying to download the app, and it will not work

Great Potenital, but Application has issues.

When the application works, its great.

1. Unable to see and load profiles without network connection.
2. Home page does not show which profile is loaded, after loading profile. So, if you have multiple proiles with differnt bikes and or fork and rear suspension...good luck.
3. Suggestion provide recomendations outside of the shock capability after loading profile.
4. Results Snapshot DO NOT WORK after loading profile.
5. Unable to determine how much riding is required to obtain 99% confidence in recomedations. Sometimes, I ride an hour with not being able to surpase 50% concifendence. Sometimes, I ride 20 minutes and obtain 99% confidence. It appears to be buggy at times.
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New update fixed my IOS 11 connection problem

Thank you for updating the app!

Response from developer

The bug related to app crashes on device connect has been addressed in Version 9.0.0. Apologies for your less then stellar experience

Recent update problem

The recent update has stopped the detections from opening up the explanation.

App crashes every time I try to connect!

This app is great the one time I was able to connect. Ow every time I try to connect it crashes immediately, Making the $300+ device absolutely useless. Please fix this app!!!!!!

Response from developer

The bug related to app crashes on device connect has been addressed in Version 9.0.0. Apologies for your less then stellar experience

Can not connect to ShockWiz as App crashes

Not a review of how this app works, because it doesn’t work. Impossible to connect to a device because as soon as you try to connect through the app it crashes.

Crashes

App crashes on ios 11 when trying to connect to the shockwiz

Response from developer

The bug related to app crashes on device connect has been addressed in Version 9.0.0. Apologies for your less then stellar experience

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