BookJane User Reviews

BookJane Inc.

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Error Message

Constantly receiving an error message saying “Something Went Wrong” when trying to login with my manager credentials; other managers at my office have no issues and have the luxury of filling shifts, etc, on their phone via the app — I do not, and it’s becoming a huge frustration!

TheNurseJenkins

5 months ago

Shift loading takes a long time

This needs to be fixed immediately as it prevents me from picking up shifts. I click on the shift that has been posted and the screen will load for 20-30 seconds. By the time the shift appears on the screen, the shift is already gone. This was not an issue before, not sure if this is related to the new update of shift releases.

I have deleted the app, downloaded it again, and tried turning on my dad as well, however the issue is still persistent. Please fix this! I have had the app for over 4+ years and this is the first time an issue like this has occurred with the BookJane app.

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vrefcgg

7 months ago

Still active?

I am a previous employee looking to rejoin but it just says log in ( I’m guessing my old log in expired) how to I sign up again? App doesn’t allow me to log in and unload documents

Jesse Preston Rhinelander

9 months ago

Unable to register

Hi, I came across this app and love it. I have a PSW certificate and wish to use this app to pick shift as I need a PSW work but it seems it only for Jane employees. The app only asked me to login of which I haven’t register before. How can I join your team to pick shifts and also, do you have location in Brampton ON?

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Holuwahpheranmie

a year ago

Not working properly

Took a long time to set up my profile. Temporary password works but can’t change it. Save tab wouldn’t highlight.

Mey Sue

2 years ago

Response from developer

Hello Mey Sue, Thank you so much for reaching out! I was able to find your support ticket from last week, you absolutely have the ability to change your password. Our support team will contact you again to assist you with resetting this. We sincerely appreciate the feedback and will have this fixed for you immediately!

Requesting for new feature

It’s amazing app to pick up shifts as our desire. I would like to recommend it would be appreciable, if you can feature of cancel the shift after picking.
Thank you

Raj Brar1

2 years ago

Response from developer

Hello Raj, Thank you so much for your feedback! This is an option available to some app users depending on the type of account. Agency workers can cancel shifts while internal team members cannot. It is in our roadmap to add this as optional for all organizations. Kindly contact our support team for more information at 1-855-265-5263 / support@bookjane.com and we would be happy to provide more insight.

Tedious navigation

Picking up shifts takes too long and is so tedious because when you exit from the shifts details, it would refresh to the previous page with all of the dates and the collective shifts so you have to find and scroll which shift you were looking at previously.

'shianiece

3 years ago

Response from developer

We are sorry to hear about your experience navigating shifts and appreciate you taking the time to provide feedback. The next update will include a fix for the issue you described. In the meantime, we appreciate your patience as BookJane works hard to make the best user experience possible!