BookJane User Reviews

BookJane
BookJane
BookJane Inc.

Top reviews

Worst app

This app hasn’t worked from day 1. Will not let people sign up or take their emails. Tried 3 different accounts. Spoke to two different people via their Chat - apparently reset my account - sent in resume and info to work and never heard back again.... attempted to use app and once again the log in and account don’t exist after they set it up for me previously..... not sure how you expect people to apply via this app....
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Response from developer

Hi, I am so sorry about your negative experience with us. We do try to make applying as easy as possible. If you are still interested please send us an email at: support@bookjane.com referencing this experience and we will work hard to make it right. Thank you for your time and patience!

Jane Jasmine RPN

Easy to use and pick up shifts. Sometimes the app will say there are shifts when there isn’t which makes it difficult since the notification will keep going off ... But overall they are very organized, pay on time and I am having a wonderful time working with them.

Terrible

Have had all relevant documents uploaded for weeks and still says pending approval. Keep getting notifications that there is a shift for me, even though I am not even approved yet!! You’d be better off posting flyers on a mailbox. This app sucks

Response from developer

Hello! We review every application thoroughly to ensure our Care Network is made up of the best healthcare staff. Please be patient with us as we get to your application. Thanks!

Not liking it!

App is not useful for picking up shifts. Cancelled shifts without any reason is unacceptable. We look forward to work and when it’s cancelled without reason it’s a bit frustrating. Shifts are not easy to find as they were before and it really doesn’t motivate workers.

Response from developer

Hi, I apologize for the poor experience you have had with us. We are trying hard to make it easy to pick up shifts, especially during these unprecedented times with COVID-19. We definitely agree with you - no one wants to get cancelled on last minute! We are working on ensuring cancellations are more transparent and a better experience for everyone, and we'll be sending your feedback to the product team. We appreciate you taking the time to write this review!

From a jane

From a janes perspective it's been great so easy to pick up shifts, well informed before arriving to shift. Organized time sheets overall a great set up however I wish there was a setting where we could map the locations simultaneously and have a setting where as a jane I only seek work per say 10 k away. Also wish there were more downtown Toronto shifts they all seem very far for someone who doesn't drive
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Response from developer

Thank you so much for the thoughtful review. We definitely have something in the works to help you find shifts nearby... Stay tuned!

Not good!

Not professional!!!!

Response from developer

Hi there, I am so sorry you had a negative experience with us. If you could send us an email at: support@bookjane.com we'll try to make it right. Thanks!

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