Leave a Review Westpac NZ CashNav
No longer receiving notifications
I downloaded this app solely for the purpose of receiving notifications when money goes out of my accounts. It’s important to me after having money stolen by hackers in the past. Initially the app worked great, sending me notifications with every spend. Then they started to become very delayed and lately they are non-existent. I’ll give it another few weeks to see if they come back otherwise will delete the app. I can’t see any way to report an issue via the CashNav app. The ‘support’ feature just takes you to Westpac’s sign up page to sign up for cash nav.Show lessWorst upgrade I might have ever seen
To begin with the app had some trouble. It was clunky and it was hard to navigate through it. But it was usable and genuinely helpful. The concept is great.
But with this new update they have made it even worse. What users wanted this? We wanted a cleaner more usable interface and you’ve stripped half the visual cues graphs from the app. What’s left is a baron white page wasteland. It feels empty
I’m done hoping for a better app.Show lessDoesn’t really work, but kind of promising
If I open the app today it takes me to my normal banking app where I have to log in, that then takes me to the App Store, I can then open the already downloaded app and it will sometimes work, but I often have to close it down and do the whole process twice before it opens.
Once it does open it’s pretty good. Gives you a good idea of where funds are going. The categories are decent and cover all main options. The ability to mark payments as a category is good but doesn’t always work.
Lots of bugs in this app which is annoying. Also annoying the link to the app for contacting devs re issues/bugs takes you to a 404 webpage. At this rate that is expected.
So it’s somewhat helpful, when you can get in…Show less