Leave a Review Pei Wei Online Ordering
Non-obvious issues; time zone problem
Tried to place an Feast order by app (iPhone) today. First problem…keeps giving me a repeated error that I “need to choose a side.” Where, exactly? Finally realized sometime later that it is embedded under the arrow next to the entree (realized after I gave up on the app and went to the website). If you’re going to throw an error, make it obvious as to what I need to do to fix it.
Second problem - since I gave up and went to the website, the interface there needs to handle time in the local time zone. I’m placing the order for pickup for someone else who can’t use a computer, while I’m traveling. I enter the time…and apparently the site thinks that time is for MY local time zone, not the pickup time zone. Please make it very clear on the site.Show lessXarkon
Terrible app and website
I didn’t remember signing up before so tried to sign up again - the app said it already had my phone number but would let me back up and try again. Closed the app but it kept the page I was on. Then went to website to put in a comment - without the information of the date I ordered ( I didn’t) and the store ( no store yet). It wouldn’t let me send an email. So no order and no point in trying again.Show lessJan from sarasota
Terrible
This is one of the worst ordering apps I’ve ever encountered. Aside from being generally difficult, you get hung up when trying to add payment, as there’s no way to move forward after entering payment info. I tried to make this app work two years ago, forgot about it, and tried again today. I remember why I gave up last time.Show lessWildMelG