Barely useable
Pretty bad app. Maybe someone that actually used the app on a day to day should be on the dev team for this app. It’s just not functional. Why is the iPad app only vertical. I can’t be the only one that uses an iPad with a keyboard. Everything you should be able to do quickly and keep working takes too long. I spend 5 minutes yesterday trying to find the place to close a visit I left open and realized when I got home.
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Very outdated interface and glitchy
Keep logging me out.
Also only see the recent customer cannot see all customers
And we are in 2024, guys, update your interface.
I know someone who can do an app, reach out
Also only see the recent customer cannot see all customers
And we are in 2024, guys, update your interface.
I know someone who can do an app, reach out
Hit or miss and outdated.
I believe they need to have someone really sit down to fix a lot of the bugs and issues with the application. After that they should modernize the visuals a bit. I understand there isn’t a lot of money on the developers and hosting side but when it comes to every day use of the application it would make a world of difference. With that being said basic functionality of the application is hit or miss or even broken and doesn’t work and the visuals look like they’re from the earl 2000s.
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Constantly crashing
This app constantly crashes. I have to login to it minimum twice daily because it kicks me out. It crashes after I add a customer. Sometimes it save the data but most of the time it doesn’t and I have to get the information again. Super frustrating for me but more importantly the customer. Fix your crappy app. And get more reps because one for 200+ stores is not ok.
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App has gotten better but...
The app has gotten slightly better, however one of the biggest things that it still does not do is allow for opening quick pencils that have been printed within the app without having to launch the browser and sign in to the full site which takes too long on mobile.
Seeing attachments on app on phone
When will we ever be able to see attachments on the phone app? Sort of useless
iPad issues
The app on the iPad only works if your iPad is upright but if you use the Magic Keyboard then it wont switch over to landscape view. I never use my tablet in portrait view at work. The Vinsolutions website also does not work with safari but sometimes it will work with Firefox. The iPhone version of the app works well enough for what I need it to do.
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Same issue
Constantly stops sending you notifications. Every time it happens you may not realize a customer responded since you are busy. It is ridiculous that it has been two years and it is still a major issue. When it works it is a good CRM and the only reason it gets 2 stars.
how is this considered good?
shocked that most dealers use this tbh. its always crashing, always down, the app straight up never works. would give it 0 stars but thats doesn’t exist for some reason, maybe it gets better with time…. but judging off of how bad its been for so long, probably not.
Read only
If you just want to read what is going on this app works 25% of the time. 50% of the time it won’t let you login. and 25% of the time it just doesn’t work at all. Overall 99% useless and you are 10x better off just saving the vin solutions website as a shortcut on your home screen.
