Leave a Review 7
Horrible Can’t get into the system
I put 200 dollars into the card at ta 7-11 and haven’t been able to set up my account. Can’t get a hold of anyone. System keeps telling me something went wrong but won’t actually give me options to fix anything. RatsJ.U.J.C
Developer Response
We are sorry you having trouble setting up the account. For further assistance, please email us at social@netspend.com.Rewards feature doesn’t work
Rewards feature doesn’t even work it’s not just with my account I’ve tried to do use it in the app it just sends me back to the Home Screen I also tried with safari did the smear thing and also had my friends and family try and it did the exact same thing fix your app NetspendDat’10
Developer Response
We are sorry to hear you were not pleased with Netspend services. There are fees associated with our cards, but we do have several options available. If you have any questions or concerns with your Netspend card, please email us at social@netspend.com so we can assist you. Thank you.It works
You can order a card, sign up, and log in. Theres no fee or shipping to ordering a card it’s free and you can add money to the 711 card at 711 stores and 711 ATMs they even have a map that shows you 711s were you can add money there’s always a fee for reloading it’s always around 3.95 for putting money into the card. There’s also a purchase fee it’s like $1.50 there’s also a move money feature were you can transfer money from banks and PayPal transfers there’s also a pay bills feature and a direct deposit feature were you can get your paycheck 2 days faster and no fees overall it’s pretty good.Show lessDeveloper Response
We are sorry to hear you were not pleased with Netspend services. There are fees associated with our cards, but we do have several options available. If you have any questions or concerns with your Netspend card, please email us at social@netspend.com so we can assist you. Thank you.Worst Customer Service Ever!
I was alerted to a potentially fraudulent charge on my account and I confirmed I didn’t make the charge. Instead of just refusing the charge, they shut down my whole account! I had over $200 on my card that I was using until payday. I was already annoyed that I couldn’t reach my money and the first representative told me I would receive a new card within three days. Five days passed and no card. The next two representatives were very unhelpful and I finally spoke to a supervisor who also didn’t seem to understand what she was doing. Terrible experience all around. My money should not be held hostage by them.Show lessLisa11484
Developer Response
That doesn't sound right. Cards are blocked as part of our standard procedure when an unauthorized transaction is reported. We understand this can be an inconvenience, but we can assure you that it is only meant as a protection of the funds in the account. Replacement cards can be ordered through the app. Email us at social@netspend.com if you are still needing assistance.Scam card
This card is a scam. Avoid if you don’t want to lose your identity to theft.anttran5050
Apps never work and fraud claims aren’t approved
The apt never works on the first try. Sometimes closing and opening the app two times to get it to work when it does work. They like to temporarily approve claims but right before the 90 days they take the money back. They appear like a bank would, charging you a monthly fee to normally insure your money, but that charge is just to “keep your saving acct open” and that’s it. Left the account with negative the claim amount and switched my direct deposits.Show lessBugmebaby
Developer Response
Thank you for leaving a review for the app. If you need assistance, or would like to speak with us about your feedback, please email social@netspend.com.This app is a total SCAM!
I just bout this card and put 30$ on it for it to not even let me access my money, and they want me to talk to customer service for no reason. I want a refund and for this app and card service to be shut down. This is the 2nd time this has happenedtoes joes
Developer Response
We apologize for the difficulties you experienced while registering with us. Please contact us via social@netspend.com so we can look into it.Could not activate my card
this is the worst app and does not workxxelmoxx21
Refund
Do not buy card been waiting on a refund check for two months now HORRIBLE SERVICEArdes L R
App problems
Is there away the app can get updated or fixed I can’t log in the app it gets so glitchyne;mrmkmo kmk
