FloSports User Reviews

Reviews Summary

Top reviews

Awful

In my opinion, from my personal experience, this is an absolute waste of money with no legitimate customer support available. I purchased a full season to watch the AHL Bpt Islanders and gladly paid $159 in September for the convenience to watch home and away games when I am not able to attend as a season ticket holder. Sadly, it is one error after another from multiple venues. After submitting a service ticket with back and forth replies, FloSports just dodged, deflected, and denied any accountability or ability to improve their service and declared almost immediately no refunds or credits: great business model. Just about a week ago I received an email to a survey as to why I set my account to not renew for next season. The absurdity shows just how out of touch the company is. If, and this is a very big if, this app delivered the access to the vast sports coverage it purports to then it would be great. But, it does not. Save your money!
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Response from developer

Hello. Thank you for sharing this feedback! For further assistance on your account issues, please fill out this form https://support.flosports.tv/s/contactsupport and we would be happy to help.

Very Poor Casting to a new Samsung TV .

Keep reloading and isn’t consistent . Never know when it will just quit . Watching a whole hockey game without issues just never happens .

Response from developer

Hello. Thank you for sharing this feedback! For further assistance on casting games on your television, please fill out this form https://support.flosports.tv/s/contactsupport and we would be happy to help.

Only mediocre

When using iPad app to watch AHL Hockey games you can’t select between the “home”or “away” livestream. That stinks. However, when watching AHL games on the Apple TV app, you are able to select the “home” or “away” feed. Why isn’t this function available on the iPad app? Also when viewing on any device, I haven’t made it through a single game (about 7 played so far) that the livestream feed doesn’t experience a “technical issue” at least once if not twice during the game. The video just goes to a red screen with the FloSports logo. Eventually the feed returns, but it is annoying.
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Response from developer

Hello. Thank you for sharing this feedback! For further assistance for FloSports App on iPad, please fill out this form https://support.flosports.tv/s/contactsupport and we would be happy to help.

Overpriced, Error-Ridden, and Plagued by Ads – The Only Option for Sports Streaming

Prepare to be disappointed. FloSports has a monopoly on poor-performing sports streaming, and unfortunately, there’s no other choice. You’ll need to shell out for an overpriced monthly subscription, but the frustration doesn’t stop there. After paying, expect bad connectivity. I tried watching a performance and encountered multiple errors—four times during one show alone. They suggest downloading the TV app for a ‘better experience,’ but it feels like they’re just chasing download numbers. And guess what? Once you download the TV app, they direct you to download the mobile app too. Despite all this, the streaming errors persist. On top of it all, even though you’ve paid the inflated subscription fee, you’ll still be bombarded with loud, intrusive ads between segments. FloSports might control the events, but this service is far from great.
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Response from developer

Hello Chris. Thank you for sharing this feedback regarding the FloSports App. If there is anything we can do to make your experience better, please reach out to us at ios@flosports.tv and we would be happy to help.

Bad feed/low quality

Multiple unresolved technical issues are blamed on arenas without any accountability from the service provider. This service, and quality, are not worth the expense

Response from developer

Hello. Thank you for sharing this feedback. If you could reach out to us at ios@flosports.tv and let us know what event(s) this is happening in, we can relay this to our team. We look forward to hearing from you!

Penn state men’s hockey

Why isn’t Flo Sports streaming all of Penn State men’s hockey games .(Big 10 conference) Canada viewer

Response from developer

Hello! Please reach out to us at ios@flosports.tv and we would love to help with any schedule questions you may have! Have a great day.

South African Rugby!!!!

You guys have been good, I don’t think you guys understand a Springbok supporter!!!! Never ever screw with that stream.

Please get this sorted!!!!!

Response from developer

Hello Mike. Thank you for sharing this feedback. If you reach out to us at ios@flosports.tv with a detailed description of what happened and the event it occurred in, we would be happy to look into this. We look forward to hearing from you!

Poor steam quality

Watching Flo bike race coverage because it’s the only option in Canada. Flo is definitely subpar compared to Eurosport and what GCN offered. Very overpriced for the quality offered. I will not be renewing.

Response from developer

Hello. Thank you for sharing this feedback. If you reach out to us at ios@flosports.tv and provide a detailed description of the issue you are experiencing, we would be happy to look into it for you. We look forward to hearing from you!

Spoilers for replays

This is generally fine in terms of streaming, but it would be nice to be able to split the screen on an iPad so you can multitask while streaming. The big problem with this app is the spoilers in the replay names. It’s very difficult to find the reply you want without seeing a headline that spoils the results of the replay you are looking for. Specifically for bike racing. Current example is the 2024 Vuelta coverage. If you click on vuelta it brings you right into a spoiler and auto plays the highlight. If you search through thumbnails for the full replay you will probably see a different thumbnail that spoils the replay. If you wait long enough you can possibly avoid a spoiler when the full replay comes up as a large thumbnail with no spoiler in it. Please correct this. You charge more than other apps and spoiling the replays is unacceptable and the reason for 2 stars.
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Response from developer

Hello. Thank you for sharing this with us. We will pass this feedback along to our team. For further assistance or questions regarding your subscription, please feel free to reach out to us at ios@flosports.tv. We look forward to hearing from you!

Search is the worst ever!

The most incompressible search function! Try and put a simple request to the final in the ADCC with the athlete’s name and nothing comes. Hate this app!!

Response from developer

Hello. Thank you for sharing this. We are sorry to hear about your experience so far! For assistance navigating the FloSports App, please reach out to us at ios@flosports.tv and we would be happy to help. We look forward to speaking with you!

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