I wish I could rate this app 0 stars
I wish I could rate this app 0 stars, it is so infuriating! Despite having an account and connecting my TV provider to said account, every single time I open the app I must sign in again and reconnect my TV provider, an issue that no other streaming apps seem to have. 75% of the time the video quality is so poor, glitching and delayed audio, an aspect of sports viewing I consider pretty important. It’s a shame that Bally is the only streaming service that carries the teams I follow, because I would certainly be switching to the competitors if I could. In addition, the SAME five commercials are constantly on repeat in the exact same order every intermission. I understand this is not fully in the network’s control but for someone who watches lots of sports, a little variety or even a switch up in the order would go a LONG way. I don’t understand why they don’t have the money to hire a decent software engineer to spend an hour and fix these issues, seems like no other streaming service has any of these problems!
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The latest version released a week or two ago is horrible
The latest major update to this app that was released one to two weeks ago is causing nothing but headaches. Before this latest update, for the past 2-3 years after it transitioned from Fox sports regional networks everything was great. I signed into the app with my provider & everything worked. Since this last update at the end of October/start of November, I have to sign in every time I want to watch an event. Bally sports is forcing even their cable subscribers to create a separate Bally’s account & then sign in with the provider. There have been multiple evenings where I can’t even watch anything even after creating a bally’s account & signing in with my provider. Either their systems go down or streaming video is not working….nothing but excuses. It’s clear because of Bally’s/diamond sports ongoing economic issues with the network it is now interfering with streaming sporting events. I can’t help but hope that Bally’s ceases to exist over the coming months & give back the rights of games back to their respective leagues & teams. Our governments decision to block ESPN/Disney from taking over Fox sports regional networks during fox’s specific tv divisions sale is backfiring.
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Bally Sports is utter trash
This review is probably for the overall service instead of just the app. Starting more than a week ago I was unable to even open the app on my TV, phone, or login to the website to stream. Supposedly there was an update that caused major havoc. The problem I’m having with that explanation is that I pay $20 per month for the service to primarily watch the Carolina Hurricanes, and to a lesser extent the Charlotte Hornets. I live in suburban Raleigh, and until a week ago there were no issues. Now, on my TV I get errors ranging from DRM error to user token prevents streaming but ONLY on Hurricanes games. Other content loads fine. On my computer, no live game or channel streams ever load, and ONLY Hornets replays work. On my phone, nothing works as I’m continually advised that I’m not in my home area, which is clearly incorrect as all devices are connected to the same Wi-Fi. Spoken with Bally Sports support and they’re utterly useless. They actually told me to watch on whichever device works then hung up the phone.
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