Notifications don’t work
I’ve been asking for years to have the notifications fixed but it always comes on deaf ears. When I send a chat message, clients do not get a notification so they never know I sent a message! I still use it because overall it is good but not great.
The Future
This mobile app has allowed me to keep track of all of my tax documents and also gives me the opportunity to file my taxes sing Leslie year after year while keeping a separate file for each year this Will protect against audits and allow me to be more organized.
MEDIOCRE
As a tax professional using this app for three years now it has major flaws. Every year MID SEASON my clients information stops forwarding to me. I have no way of retrieving the clients information when this happens. Tax slayer need to work out the kinks bc it’s a huge inconvience!
No way to save
I’ve used this app for 2 years with the same preparer. I need to submit my tax return for documentation for something and there’s no way for me to download it or save it to my phone. My tax preparer is not responding and there’s no customer service support. So now I have to screenshot, email, and print out 37 pages.
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Really
I have tried to create and account using the app and it doesn’t allow me to create the account to upload documents or check anything
Don’t Trust It
No way to delete your info. Uploaded some of my docs, didn’t feel right about it so I went to delete and couldn't. Found out tax preparer was a fraud because she filed using half of my info anyway.
1 minor problem
The very is quick and efficient for getting your taxes done quickly, the fastest I’ve used. There is an issue with notifications for new messages but other than that 5 stars!
Great app
Great app everyone is complaining about information not being deleted are u able to delete you information off turbo tax? No so what’s the difference
Delete my data.
I hereby demand that you permanently remove, delete, erase, all content that I created, uploaded, or otherwise caused to be on your systems, servers, and any other data storage devices or equipment that you own, rent, or lease.
Furthermore, I demand that you advise me by replying to this email when the above has been effected.
Thank you for your timely attention to this critical matter.
Furthermore, I demand that you advise me by replying to this email when the above has been effected.
Thank you for your timely attention to this critical matter.
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I’m nervous
I used this app at my preparers request and she didn’t receive my information. The app is telling me that it’s waiting on the preparer. She’s not getting a notification about all of my personal info that was loaded to the app. I’m feeling very uneasy, there’s no Help icon or customer service contact info. My credentials are just sitting there and I can’t afford to have identity theft as an issue when I’m already Covid anxious 😩
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