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Not good enough
For somebody who had no choice but to have this app, I’m a disappointed. The amount of times it’s reset my temperature timing schedule and I have to redo it because my house is cold.
Not only that, the new interface is horrendous! Keeps logging me out, to use it is more complex, yes it looks visually more appealing and modernised, which is needed, but not at the cost of ease of use. Not really too pleased overallShow lessMichael-james31
Poor
Hard to believe anyone could produce an App/Interface as poor as this. The Room temperature will not update - except by chance (seemingly) - so you don’t know the actual temperature. The User Interface design is appalling and simple operations are not simple - this is in part due to the colour scheme and layout. Which part of the setting you’re on is often wrong and the day reported is often the day ahead. You also have no idea whether the Boiler is actually on or off!Show lessthisisajokeapp
Appalling
I had the wifi thermostat as an option in my new build, really wish I hadn’t chosen it! The app is awful, once it actually connected it said to install a firmware update for my thermostat. It has been stuck on this update for 5 days, the app and thermostat buttons no longer respond, so I can’t reset them. I’m now stuck with no heating. ESI phone lines are permanently busy and my developer is just ordering the same thermostat, which will probably do the same thing. Looks like I will have to pay out for an alternative brand that actually works!Show lessAn Austen fan