Leave a Review ESi Centro
Not good enough
For somebody who had no choice but to have this app, I’m a disappointed. The amount of times it’s reset my temperature timing schedule and I have to redo it because my house is cold.
Not only that, the new interface is horrendous! Keeps logging me out, to use it is more complex, yes it looks visually more appealing and modernised, which is needed, but not at the cost of ease of use. Not really too pleased overallShow lessMichael-james31
Poor
Hard to believe anyone could produce an App/Interface as poor as this. The Room temperature will not update - except by chance (seemingly) - so you don’t know the actual temperature. The User Interface design is appalling and simple operations are not simple - this is in part due to the colour scheme and layout. Which part of the setting you’re on is often wrong and the day reported is often the day ahead. You also have no idea whether the Boiler is actually on or off!Show lessthisisajokeapp
Appalling
I had the wifi thermostat as an option in my new build, really wish I hadn’t chosen it! The app is awful, once it actually connected it said to install a firmware update for my thermostat. It has been stuck on this update for 5 days, the app and thermostat buttons no longer respond, so I can’t reset them. I’m now stuck with no heating. ESI phone lines are permanently busy and my developer is just ordering the same thermostat, which will probably do the same thing. Looks like I will have to pay out for an alternative brand that actually works!Show lessAn Austen fan
Shockingly poor, basic and broken
I'm not sure why ESI bothered to add WiFi to their products if this is the best that they can do for an app.
Bare bones, barely works and sometimes not at all, can't even rename devices so it's impossible to tell what you are controlling.
Who signed this off, who at ESI is happy with this??jameswmcnab
This kept turning my heat on in the summer
This system and app kept turning my heating in in the middle of June this year, the house was like a oven. I had it removed and Hive installed instead no problems now.
(The device and app where installed in my house 18 months)Mobymg
When’s the next update?
Feature requests please: 1: Option to remove Hot Water for combi-boiler users. 2: Option to rename thermostats. 3: Would love some smart home integration like Homekit, so we can use geolocation. Thank you.Claire.Peacock
This app doesn’t install properly on latest iOS
You can install the app on your phone but it does not appear in the settings list so you can’t make the network adjustment required to make it work. Infuriating. No wonder Nest are so successful.Tre68bor
Doesn’t connect
What an awful developer…no response to issues and no updates. Had this installed for a new build thermostat and it’s never worked. Deleted, updated, thrown at the wall, pretty much tried everything. Do yourselves a favour and let your consumers know that you’re inept…purchased a Nest…embarrassing.Stu Cash
Its works
Plain and simple app, turns the heating on/off, can program schedules, it has never failed to work remotely.
Suggestion, i would like the ability to be able to rename my thermostats upstairs/ downstairs, as they are both named ERSTP5W (model number maybe) and theres no way to differentiate between the 2.
ThanksShow lessLynch182
Changes schedules
The heating schedules randomly change time and temperature, a few times a week. Incredibly frustrating as I am constantly having to change them backLouise535
