Leave a Review Octopus Energy
Over 3 months without refund after moving home
When I moved out of my house I had an account credit. It has been over 3 months and Octopus has still not refunded my account credit. I have sent multiple emails and phone calls and they still haven’t returned the money I am owed.Crashes Daily
The app crashes almost every day. I’ve tried uninstalling and reinstalling but it still crashes. It’s more of a pain than a convenience!!!Can’t connect my thermostat
There’s no link to add my devices. I’ve looked everywhere. How am I supposed to save money if I don’t have the link to connect my device?