Leave a Review Octopus Electroverse
Saved my bacon
I was stuck in north Devon with the only option to charge being another companies chargers that force you to put in a minimum deposit before allowing you to charge; disgusting business ethic. Luckily, I was told about Electroverse before I went away and I could use their chargers through the Electroverse app. I put in my payment details and Electroverse only charged me for what I used, fantastic and the way every charging app should be. If you are ever forced to put in a minimum deposit again, check Electroverse first. Thank you again Octopus Energy for making EV charging a happy and seamless experience.Show lessGaz158
Developer Response
Hey! Thanks so much for the review - we're thrilled we could help you out of that sticky wicket and hope you can take us many more holidays. Welcome to Elevtroverse!Wouldn't stop charging
After charging for 2 hours, used the card to stop charging and released the cable, then checked the app only to find I was still being charged. Tried all the help page suggestions, then tried the hard cancel, still didn't work, then start phoning first the charger operator just to be told they have noted its stopped charging and its a problem with the app provider(elctroverse) Tried contacting help desk and gave up, then used the chat page and they sorted it out. 45 minutes of my days holiday spoiled.Show lessAlanmph
Developer Response
Hey Alan - oh no - we're sorry to hear this! For future reference, we've heard that unlocking and locking the car 7 times can often force disconnect a charger. You can also stop RFID sessions by tapping on the charger again, just in case. If there's anything else that you need, please feel free to reach out to us at hello@electroverse.com so we can ensure that we can get this sorted, and we can prevent this from happening. Best, The Electroverse Team.Look elsewhere
Ordinary app, doesn’t locate recharge points or use gps well. Failed to connect with other recharge provider, collects too much personal info. Look elsewhere.Redfern9
Developer Response
Hey- oh no - we're sorry to hear this! It sounds like something has gone wrong, so we'd like to investigate. The best way to reach us is by email (hello@electroverse.com) or through our social media channels, so if you could shoot us a message we'll take a look at your account and find out what's happening. Speak soon!