Giving a very hopeful three stars. Love the AI integration (especially with calendar events, but doesn’t work every time), read receipts, tracker blocking, secure sending, and even getting used to the inbox (sorting by buttons above message list), frequent updates with some fixes. Unfortunately as others mentioned, the basic email stuff is not solid and consistent. Notifications are sometimes duplicated, email refresh (I.e., seeing sent emails) is sometimes very slow (both iOS and MacOS) and often requires re-index or re-adding the account(!); if clicked on too quickly after downloading sometimes attachments won’t download and require re-index (!); I can't search all my emails (!!!); smart notifications sometimes allow newsletters, marketing emails and even emails marked as spam get notified (then trashed!); the “for you” button takes a while to recognize new emails (sometimes hours) and the UI is more cluttered than similar paid apps. This would be a decent paid app ala Airmail from 10 years ago but not for $50/yr and in 2024. PLEASE fix the basic stuff on all platforms and for all account types before adding more features! TL;DR: lo cool new stuff but the basic stuff is a little cluttered, slow and janky.
Developer Response
Hi, thank you for sharing your feedback and expressing confidence in Canary's potential. Your insights are incredibly valuable to us. We're glad you appreciate features like AI drafting of emails, effective sorting, and Read Receipts. However, we understand your concerns about email rendering issues and the need for better sorting options and AI customization. Rest assured, we're working on improvements to address these issues and enhance your experience with the app in future updates. Please reach out to support in case of further queries at https://canarymail.zendesk.com/hc/en-us/requests/new and we'll be glad to assist you. - Canary Mail TeamGiving a very hopeful three stars. Love the AI integration (especially with calendar events), read receipts, tracker blocking, secure sending, and even getting used to the inbox (sorting by buttons above message list), frequent updates with some fixes. Unfortunately as others mentioned, the basic email stuff is not solid and consistent. Notifications are sometimes duplicated, email refresh (I.e., seeing sent emails) is sometimes very slow (both iOS and MacOS) and often requires re-index(!); if clicked on too quickly after downloading sometimes attachments won’t download and require re-index (!); picture and font rendering is small and sometimes hard to read/blurry; I can't search all my emails (!!!); smart notifications sometimes allow newsletters, marketing emails and even emails marked as spam through; the “for you” button takes a while to recognize new emails (sometimes hours) and the UI is more cluttered than similar paid apps. Please fix the basic stuff on all platforms before adding more features. TL;DR: lots of cool new stuff but the basic stuff is a little cluttered, slow and inconsistent with respect to search, and email processing.
Developer Response
Hi, thank you for sharing your feedback and expressing confidence in Canary's potential. Your insights are incredibly valuable to us. We're glad you appreciate features like AI drafting of emails, effective sorting, and Read Receipts. However, we understand your concerns about email rendering issues and the need for better sorting options and AI customization. Rest assured, we're working on improvements to address these issues and enhance your experience with the app in future updates. Please reach out to support in case of further queries at https://canarymail.zendesk.com/hc/en-us/requests/new and we'll be glad to assist you. - Canary Mail TeamLove the AI integration (especially with calendar events), read receipts, tracker blocking, secure sending, and even getting used to the inbox (sorting by buttons above message list), frequent updates with some fixes. Unfortunately as others mentioned, especially on iOS, the basic email stuff is not solid and consistent. Notifications are sometimes duplicated, email refresh and mail sending is sometimes very slow (both iOS and MacOS), message (picture and font) rendering is sometimes hard to read/blurry, if clicked on too quickly after downloading sometimes attachments won’t download, smart notifications sometimes allow newsletters and marketing emails through, the “for you” button takes a while to recognize new emails (sometimes hours) and the UI is more cluttered and dated than similar paid apps. TL;DR: lots of cool new stuff but the basic stuff is a little cluttered, slow and a bit janky.
Developer Response
Hi, thank you for sharing your feedback and expressing confidence in Canary's potential. Your insights are incredibly valuable to us. We're glad you appreciate features like AI drafting of emails, effective sorting, and Read Receipts. However, we understand your concerns about email rendering issues and the need for better sorting options and AI customization. Rest assured, we're working on improvements to address these issues and enhance your experience with the app in future updates. Please reach out to support in case of further queries at https://canarymail.zendesk.com/hc/en-us/requests/new and we'll be glad to assist you. - Canary Mail Team