Worse than LiveBarn!
Like an expensive version of LiveBarn but with fewer options and less reliability!
Can’t zoom in so only way to find players by number is to watch it in landscape. If watching on landscape, recording controls disappear. Makes getting highlight clips virtually impossible. It does let you “mark” a segment that you’d like to find to record but the above and below issues prevent it.
Can’t advance in increments, only option is a slide bar. When advancing with the slide bar, the video doesn’t advance so you don’t know where you are until you stop.
No panoramic view option. Only way to watch is with camera following action. Needless to say any action ahead or or behind the pack can be out of camera view.
Unfortunately anywhere they use this, they lock out LiveBarn users. I guess if this is the only option to watch your kid play, open your wallet and prepare to be annoyed/disappointed.
Can’t zoom in so only way to find players by number is to watch it in landscape. If watching on landscape, recording controls disappear. Makes getting highlight clips virtually impossible. It does let you “mark” a segment that you’d like to find to record but the above and below issues prevent it.
Can’t advance in increments, only option is a slide bar. When advancing with the slide bar, the video doesn’t advance so you don’t know where you are until you stop.
No panoramic view option. Only way to watch is with camera following action. Needless to say any action ahead or or behind the pack can be out of camera view.
Unfortunately anywhere they use this, they lock out LiveBarn users. I guess if this is the only option to watch your kid play, open your wallet and prepare to be annoyed/disappointed.
Show less
Horrible
Can’t watch the full game it continues to freeze frame and also boot you out of the app in the middle of a game
Save your money and don’t buy hockey tv
Rating 1/4 star
Save your money and don’t buy hockey tv
Rating 1/4 star
Extremely disappointed!
I made the mistake of subscribing for a year, thinking I’d save some cash. I blame myself for not reading the reviews before starting a subscription.
Trying to watch the games I actually wanted to watch was difficult. I thought I was watching what I wanted and later found out it was actually a year old game (and I used ‘today’ as my filter.
The sound, and at times, the video, cut out on me, and then the whole feed froze on me.
I cancelled my subscription and was told that I could not receive a refund-the beat they could offer me was to turn off auto renewal.
Trying to watch the games I actually wanted to watch was difficult. I thought I was watching what I wanted and later found out it was actually a year old game (and I used ‘today’ as my filter.
The sound, and at times, the video, cut out on me, and then the whole feed froze on me.
I cancelled my subscription and was told that I could not receive a refund-the beat they could offer me was to turn off auto renewal.
Show less
Hopelessly incompetent and way overpriced
I signed up to watch a game that had the wrong rink #, wrong teams on the score graphic in the top left and was labeled as two different teams from who was playing. I have a picture of all this but they won’t let me post a pic. It wasn’t even a technical issue it was just inefficiency on their end. Buyer beware and do not sign up they will take no responsibility for their own incompetence. I requested a refund and this was their response:
I understand that you're requesting a refund for a technical issue with a broadcast. We apologize for the technical difficulties you experienced. We are working with the team and the arena to mitigate these difficulties in the future.
“After carefully reviewing your case, I’ve determined that your purchase doesn't meet the conditions for a refund. HockeyTV offers no warranty, neither express nor implied, on the availability, quality, or deliverability of content. In addition to this policy, there has been continued viewing use of the account”
I understand that you're requesting a refund for a technical issue with a broadcast. We apologize for the technical difficulties you experienced. We are working with the team and the arena to mitigate these difficulties in the future.
“After carefully reviewing your case, I’ve determined that your purchase doesn't meet the conditions for a refund. HockeyTV offers no warranty, neither express nor implied, on the availability, quality, or deliverability of content. In addition to this policy, there has been continued viewing use of the account”
Show less
Good app with minor issues
All in all, it’s a good app. Sure, sometimes there are connection issues or audio issues, and while they can be frustrating, it is not very often they occur. Can’t think another app providing live updates on penalties/scores, etc., (if watching from a computer). Sure, there are similar apps like LiveBarn, but HockeyTV is one of the better ones out there - and one of the more expensive ones too, so there is that.
Show less
Just terrible.
I missed half the game I wanted to watch tonight with the video freezing or the app just quitting.
Mauvais service
Nous nous sommes payer cet abonnement afin de voir les matchs de hockey de notre garçon dans la USPHL. très difficile de se connecter image de mauvaise qualité et plusieurs bogues pendant l’écoute,Cameraman qui a de la misère à suivre la rondelle et j’en passe.je ne le recommande pas mais en même temps c’est la seule option pour voir notre garçon. J’espère que ce message sera lu par les dirigeants pour qu’ils améliorent le service.
Show less
App is ok, but HockeyTV as a company and customer support is Brutal
It has taken over 3 months for HockeyTV to repair a camera they own in the Servus Arena in Red Deer Alberta. First they tried to lie and say it wasn’t their equipment to fix/repair. When they finally admitted it wAs their camera, they decide to send out a new camera and are now in no rush to have it installed when their contract reads “only HockeyTV can install/service camera”. So I don’t expect this camera to be operational until after the AAA Hockey season is over. Very disappointing.
Show less
Not Good
Doesn’t support airplay and you need Apple TV 4 generation to watch. Only way to see on the TV is by mirroring, which doesn’t do much to help the already poor video. Not sure if it is a app problem, but audio is terrible, keeps cutting in and out.
Please update the app
The live feed no longer prevents the screensaver from activating on my Apple TV running the current tvOS version 16.0. 2 years since the last app update is way too long.
As for the camera work and video quality many complain about here, that is the responsibility of the arenas - not this app.
But it would be nice if you could offer cheaper subscriptions based on what users want to see. I suspect most people are interested in watching one team or one league - not the “50+ leagues” and “hundreds-of-thousands of games” made available with the All-Access Pass.
As for the camera work and video quality many complain about here, that is the responsibility of the arenas - not this app.
But it would be nice if you could offer cheaper subscriptions based on what users want to see. I suspect most people are interested in watching one team or one league - not the “50+ leagues” and “hundreds-of-thousands of games” made available with the All-Access Pass.
Show less
