Sherpa's User Reviews

Sherpa's: Food Delivery & More
Sherpa's: Food Delivery & More
ShangHai Sherpa's Delivery & Service Co., Ltd.

Top reviews

Leave a Review Sherpa's
  • Delivery Service: Some Good, Few Bad

    Unfortunately, some of Sherpa’s delivery men talk a bit crazy. The kind of crazy comes out of no where between smiling teeth. Some good delivery men just do the job and move on. But the few bad ones have said a few nonsensical things to me like, “that’s not your name!” Which is difficult enough for me out here in a foreign country!!
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  • No late night orders!

    This app is ok in the day but after 22:30 it’s rubbish!!!!! PLEASE change, all of my Chinese friends can order at night and I cannot!
  • SMS verification not working

    The app is unusable because SMS verification to my USA phone won’t work.
    I’ve had other Chinese service text me successfully. Not sherpas.
  • good app

    very good choices, been using them for 2 yrs now!
  • Good

    Yeah good service quick and easy
  • Difficulty connecting

    Recent version of this app does not connect well, with full 4G signal it often says not able to connect to the internet. Frustrating when you want to order food
  • Lifesaver

    Sherpa’s app and service are great!
  • Bad handling of delivery

    Most of my experience of Sherpa has been ok. But today I ordered early with a 50mins estimate. However 1 hr later the food wasn’t even in transit. I had to ask what was going on only to be told it could be another 1hr. Then I asked them to cancel the order and instead of just doing it they delayed and wasted yet more of my time. My evening meal has been ruined and I doubt I will use this service again
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  • Wonderful

    Easy to use and so convenient!
  • Survey

    I did your survey and got the coupon code. You cannot enter the code when doing the spring promotion. So doesn’t work.

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