FOCUS by Reynolds and Reynolds User Reviews

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  • Worst

    I’ve used dealersocket, vinsolutions and drive centric. This is by far the worst. Doesn’t even send you notifications when you receive texts.
  • The worst app I’ve ever used on a smartphone.

    Think about the worst user experience you’ve ever had with an app. This app is worse. Absolutely anything you want to do is difficult, impossible, extremely convoluted, or hidden behind 3 other screens. If you’ve ever smashed your hand in a car door, using this app feels significantly worse than that. I would rather jump into a wood chipper than use this app again. Good luck keeping track of anything. This app makes me consider a new career.
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  • Worst app on the AppStore

    Everything about the app is garbage. The computer version is slightly better. But don’t get your hopes up. Focus makes things much more difficult.
  • Why this app was created?

    This application is useless.
    Impossible to log clients by scanning drivers license, no normal form to print, can’t call customer from application.
    Instead of saving time and optimizing
    selling process this application is making you to lose time.
    I have filling that creators never tried to work an up especially on busy days.
    Whoever paid them just waisted the money.
    Compere to VinSolution or even e-leads just horrible.
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  • Doesn’t work on mobile

    App doesn’t work on mobile. Needs maintenance
  • Worst CRM

    Can’t track when people skate you, can trying in a timely manner the app is supper not user friendly and the trainers do everything but train you .
  • Crashes and does not work

    Unfortunately I have to use this app for work. But if I had a choice I would not. Works a little better on computer but the app is no go
  • The biggest loser app in the history of mankind

    Our company switch from vin solutions to to this app .
    I aged 10 years older in few months .
    1. On cell phone this app is horrible
    2. You need to go on laptop for everything but still not even remotely close to vin .
    3. The app is so confused that even developers don’t know what to do with it .
    4. Not user friendly at all .
    5. To get one information you need to go on 4 different screen .
    6. It supposed to save time not consume your brain and time .
    7. Email never go through you better right on paper and hand over personally to that person vs sending email . Good luck
    8. If you open app on phone and want to access in 10 min or later . It doesn’t refresh so you need to close and then open again .
    Long story short —- I can’t write so many things but I make your life easy if you don’t like someone and wants him to suffer then suggest this app to that person .
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  • Needs major changes

    Our company switched from Vin to Focus. This is one of the worst formatted apps to date. Things are scattered, your main page tasks never actually ‘go away’ and it doesn’t show progress with the customer on home page so you are unsure who you have already followed up on it. Over the day it gradually will cause you to waste more and more time since you manually have to check who in your last 45 days you already contacted on home page.
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  • Focus App

    Horrible horrible horrendous ! Computer use is terrible. Can’t open another screen to aid in information transfer without it closing the original open screen.
    App description is not applicable to focus. Hurts the sales process lengthening it and making difficult.

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