Leave a Review SiriusXM Dealer
Pricing transparency
Unable to see pricing options on anything other than bare minimum option. Tried calling they insisted I could see the pricing tiers on website and app. I explained I am using my phone and not a computer but customer service insisted it doesn’t matter. They were unwilling to walk me through it. Guess I don’t really need or want this product if customer service isn’t even willing to help me with pricing for my car and my daughters iPhone!
***update to response***
Clearly your customer service team reads as well as they listen! (Sarcasm intended, just in case you missed that as well). I clearly stated that I tried on MORE THAN ONE PLATFORM. Sorry I didn’t list my review on your preferred platform. I suggest you take it up with “your customer service department“ and see how well that works out for you. Keep your product there are other options out there.Show lessXM Disappointment
Developer Response
Hi, We apologize for any issue you might be having! The DealerApp is designed to assist with radio refreshes at our dealership partners. Please visit our other available apps for a better experience.Pricing transparency
Unable to see pricing options on anything other than bare minimum option. Tried calling they insisted I could see the pricing tiers on website and app. I explained I am using my phone and not a computer but customer service insisted it doesn’t matter. They were unwilling to walk me through it. Guess I don’t really need or want this product if customer service isn’t even willing to help me with pricing for my car and my daughters iPhone!Show lessDeveloper Response
Hi, We apologize for any issue you might be having! The DealerApp is designed to assist with radio refreshes at our dealership partners. Please visit our other available apps for a better experience.Possible issue for getting a car updated with trial
Sometimes I have to refresh multiple times to get it to work for a potential customer or I cannot get it to start a trial at all.Ret veteran
Developer Response
We apologize for the inconvenience. Can you be more specific please so that we can identify the issue? Don't hesitate to reach out to us at DealerAppIssues@siriusxm.com.