VectorVest User Reviews

Reviews Summary

Top reviews

Vector Best

It is an excellent and in-depth stock analysis website. It provides opinions and inside information that makes it easier for investments and sale of stocks

Ruined by customer service

I’ve been a subscriber of this app for a few years now, and was honestly been happy with my experience. However- a few weeks ago, the app said my subscription had expired despite Apple showing an active subscription and me being both paid current and midway through a billing cycle. Contacting VectorVest customer service regarding this wasn’t much of a help… I was told to call Apple, and that they couldn’t help me at all because I was not subscribing through VectorVest. No technical assistance was offered. What I was told made it sound like they had no record of my membership at all. Confused, I ask for a manager. I then get 3 different stories; first I get put on hold and after a few minutes then told he’s not in and I can leave a message. I agree, after a brief hold the rep again cuts back in and tells me this manager’s voicemail is having an issue and I have hold again. Representative then returns again and says the manager on the phone with a customer and will return my call - which took 3 days, he left a very quiet, almost unintelligible voicemail noting my account had actually been fixed but I was offered little to no description and was offered zero compensation for the weeks of service I paid for but lost. My account was restored, but I ultimately lost out on subscription time as I immediately cancelled through Apple and due to the experience I had I will no longer use this service.
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I buy 1year subscription for 250 dollars.. and i can’t use the app?

Can you explain it already pay 250 dollars for 1year subscription but i can’t use the app cause it tells me i am not subscribed yet? Is it a scam?

Subscription cancelled early, customer service runaround

I’ve been a subscriber of this app for a few years now, and was honestly been happy with my experience. However- earlier this week, the app functionality has quit, and it says that I am no longer of subscriber… everything on my end shows that should. I was charged, Apple shows an active subscription, and my next renewal isn’t for another few weeks. Contacting customer service regarding this wasn’t much of a help… I was told to call Apple, and that they couldn’t help me at all because it’s an Apple issue and I don’t subscribe through them directly. I ask for a manager, I then get 3 different responses; first I get put on hold and then told he’s not in and I can leave a message. I agree, after a brief hold I get told his phone is having an issue and hold again. Representative then returns again and says the manager on the phone with a customer and will return my call - it was never returned. I go ahead and contact Apple, and I’m told I have to contact the app developer. Basically I paid for a months subscription and got about 2 weeks with a free runaround. Easily the worst experience I’ve had with any subscription on the App Store or anywhere else.
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Excellent

Good service

Poor customer support

I paid them everything in premium plan $61.99 was successfully but my account never activated I have no idea what is going on ? Is this a scammer or what? I cloud give them zero star.

Fraudulent app

They take 25$ for subscription, which literally not working. Their CS says that “I should contact Apple App Store support, since it is App Store can’t match subscriptin to app”.

Useless app, useless CS, fraudulent subscription model - beware.

Insane Amount of Spam Emails

Absolutely insane amounts of spam emails. You try to unsubscribe, BUT THEY KEEP SENDING THEM!!!!!

Piss off Venture Vest.

I’m Reporting you to Apple.

Don’t look at the stars read the reviews

You pay $25 basically to even get in the app and then if you want notifications when to buy or sale you have to pay another $50 and then if you want notifications on when to buy options you have to pay another $50 it’s nothing but a money maker do not waste your time or money downloading this app

Best Tool for Stock Trading

I love this App and I hope Glenn Thompkins can keep hosting his videos! Love the way that guy talks! Vectorvest does everything to try to teach you how to read and use the app. I’m only a beginner but this app have saved me making poor investment decisions. It gives me more certainty on the stocks I’ve invested. They take almost every stock in the market and have a system that tracks the stock’s performance many years back. Furthermore, their basic plan is only $5/ month which is a total steal! Best tool for
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