Leave a Review AnyDesk Remote Desktop
Can't get it to work, can't figure out how to contact developer for support
I'm trying to connect two iPhones. They see each other, but all I get is the message, "the remote user has rejected your session request." There is nothing in the support page to help figure out what is wrong, and trying to contact tech support requires a login and password, which I have no idea what that is supposed to be or how to set one up, since there are no instructions for that either. So, I'm writing this in the hope that the developer might provide some help, since I can see no other way to contact anyone to figure out how to use this app. Maybe all of this experience will give a sense of the app in general. So far, it has been a big waste of time, and I cannot recommend bothering with it.Show lessmendozrr
Developer Response
Hello. Due to security concerns, at the moment incoming connections from non licensed clients are blocked on iOS devices. We apologize for any inconvenienceDo not download SCAMMER USE THIS
I thought I was calling apple support because it was the first google number that came up and all I could see on the https: address was apple support. The individual who answered told me to download this app. He then instructed me to go to my setting “keep scrolling” multiple times. Said my cards were being used in NJ and PA for bitcoin and I needed to check all my accounts. Only when I said this is a business phone did he hang up. I then realized after the abrupt hang up that this was a scam. Called the real apple support and they helped me secure all my sites. It took resetting my entire phone and a 1/2 a day to correct. I was told that scammer are paying google to have their sites come before well known company’s so people click on that. I thought a sponsored site meant Google sponsors them not they paid for that place in the search.Show lessJoeSmall2023
Developer Response
We’re sorry that you’ve had a negative experience with our software. Rest assured we are committed to reducing this type of fraudulent usage and do not endorse this behavior. We are trying our best to fight against this behavior and shut down these call centers abroad. We’ve been working closely with a group called “Scammer Payback” to shut these call centers down and revoke access to our software. Recently we added pop-ups in-app that require a user to type “I read this” before a user can connect to your device. Based on this feedback will be disabling incoming connections by default as well.Hackers Used this to steal money from my bank account
My computer went haywire Thursday morning. I went to a link for Geek Squad (which turned out to be fraudulent) in order to get remote repairs. Instead, the hackers took total control of my computer and tried to get money from my bank accounts. They succeeded with one but were blocked by another bank. I didn’t receive alert texts or emails from either bank, as the hackers blocked me from receiving them. Because I contacted them, I assumed they were legitimate and didn’t realize what happened until that evening. I hope I succeeded in canceling the wire transfer. Now all my bank accounts, debit cards, etc. are frozen. A local repair shop wasn’t able to remove Any Desk from my computer. They can’t do any repairs. They will have to do a factory reset. DON’T use this app!Show lessNeansai1