I bought frames for my three kids a few Christmases ago, and love the fact that I can send photos to each of them. However, the sending is the only easy part!
As far as I can tell, there is no ability to see more than one sent picture at a time, scrolling through each individual photo sent to each individual recipient. If I send the same picture at different times, to a different person, the app is not capable of merging them, and will simply add it to the list. It is pretty awful to scroll through hundreds of pictures one by one to see if I’ve already sent the same one, or just to one person and not the other.
A future suggestion would be to find a way the the sender to see an array of sent photos at once to scroll through just like the iPhoto app. That would be such an improvement!
Developer Response
Hi. Thanks a lot for taking the time to provide feedback! I will make sure to share this with our product design team, so we can consider it for future development. Always feel free to get in touch with us at support@frameo.net if you have any further feedback or need help with anything. Best regards Magnus, Frameo.I bought frames for gifts and one for myself! It works fine on my iphone - but I have not been able to log into the account on iPad. When I select ‘Already have an account?’ On the IPad - Nothing happens. I have deleted and reinstalled twice. No change.
On the iphone, it works well enough. I feel like the ‘choose multiple photos functionality’ is a little clumsy - the app selects the last photo uploaded. If you don’t uncheck it, it sends again. I might have to check further to see if it’s possible in the current version, but it would be nice to give access to one album vs one at a time or the whole photo library. Then you could select the photos you want to upload to the frame from a Frameo album.
The frame works easily. I do wish the date/time information from the actual file would display vs the date it was uploaded. I like the ability to snooze overnight, delete and slide show speed. I don’t feel the ‘shuffle’ functionality works very well - I have 300 pics on the frame, but I will see 50 photos over and over in a couple hours, and never see many of the other photos at all.
It’s a great gift and other than my login issue on iPad, I really like it. Easy to use once you get the hang of it.
Developer Response
Hi. We're sorry to hear that. Would you be able to send us an email at support@frameo.net with a description of the problem? Feel free to include screenshots and other relevant details. We’ll be looking forward to hearing from you. Best regards Magnus, Frameo.Hi! I’ve been using this app for over a year now as it helps me and my sibling send photos to our parents and keep them in the loop with the small photo worthy moments. In that way Frameo is great and affordable compared to other similar photo frame products.
The thing that brings their review down is the fact that the app is so hard to use and navigate despite appearing somewhat user friendly. It’s such a chore to get into my camera roll from the app and select what new photos to upload and keep track of what’s been sent, sent multiple times, or accidentally gets sent. I think the app development team needs to get together to make it much easier for users in the next update.
Again love this company and their product, just think things could be ironed out more to make it a better experience for their users, which would in turn make me use the app and product more.
Developer Response
Hi. Thanks a lot for taking the time to provide feedback! I will make sure to share this with our product design team, so we can consider it for future development. Always feel free to get in touch with us at support@frameo.net if you have any further feedback or need help with anything. Best regards Magnus, Frameo.We have two Frameos in our home, and love them. My only suggestion for future improvements would be for better options to adjust/ edit/ center the photos and videos in the frame, either during the upload process or from the frame itself. The tool for doing so is inconsistent and pretty clunky/ imprecise, resulting in some photos being poorly centered or having sections cut out. (This could be user error on my part, in which case making the function more intuitive would help.) But, that’s just a small annoyance, and most of the photos/ videos come out great! The image quality is excellent, and it’s very user friendly in all other ways. We love being surprised at any moment by which memories will pop up on the frame.
Developer Response
Hi. Thanks a lot for taking the time to provide feedback! I will make sure to share this with our product design team, so we can consider it for future development. Always feel free to get in touch with us at support@frameo.net if you have any further feedback or need help with anything. Best regards Magnus, Frameo.I intentionally selected frames that used Frameo due to all the 5-star reviews, but I think the app needs some additional features to be worth 5 stars. It works fine enough, but only being able to hold 10 photos at once is annoying since I typically am batch uploading when I remember to do so. Also, not being able to see which photos are on the frame is a big time headache. For one thing, it means when you accidentally share a photo to a frame that is not in your house, you can’t remove it…so be careful what you click on. For another thing, I have no idea what I’ve already shared with who so I’m wasting my time uploading things my family members already have.
Developer Response
Hi. Thanks a lot for taking the time to provide feedback!
You are able to see what photos you have sent to a frame by going to the history of sent photos in the Frameo app. I will make sure to your other requests with our product design team, so we can consider it for future development. Always feel free to get in touch with us at support@frameo.net if you have any further feedback or need help with anything. Best regards Magnus, Frameo.This app is easy to use and always works. It is very intuitive and slick. I really like the Frameo and app - and have recommended it to many friends. One additional feature I would love to see is the ability to view pictures that are on my Frameo on my phone. Often, family will send photos to my Frameo, and I’ll want to show them to friend (when I am not home). I know that I can copy them off the Frameo using an SD card, but it would be much more convenient to be able to view them directly on my phone. Maybe in a future release?? Anyway, thanks for making such an awesome product!
I don’t like to allow apps access to ALL of my photos, so I prefer to select the photos it has access to. It’s fine when I first started, I could add all the photos I wanted to share with my family’s frames, but now as I take more photos there is NO BUTTON to select more photos, only a camera button, which is useless.
Please add a “select more photos” button in the app, so I don’t have to go into my phone’s settings every single time I take a picture of my kid and want to share it. One time I got a random prompt to select more, but I didn’t have any more photos to share right then, so it was t helpful. I need easy access to add a new photo and then share it.
Otherwise, I like the app. But the lack of efficiency is really annoying.
Thanks!
Think people are just happy to share photos this way because this app is nowhere near 5 stars. There are so few photos we can actually send because the display ability can only cover a small portion of the photo (photos cannot fit to frame). When realizing a photo won’t work (literally just a baby’s face…can’t even get in the hair, let alone what he is doing in the photo, which is the reason we are sending), one has to go all the way back to the beginning to remove it. Also can only send ten photos at a time. No ease of use. How does this have a 4.9? I can’t even figure out how to delete out photos that were uploaded into frameo, but do not want to be sent. I am in my 30s for reference, not a grandparent who may struggle with technology.
Developer Response
Hi. If the photo does not match the frame's orientation, it will be cropped around “the most important part” circle, which you select when sending the photo from the app. The idea is to ensure that the selected part will always be visible regardless of the frame’s orientation. If you prefer no cropping at all, simply use the “Fit to frame” option on the frame. To change the default behavior for future photos simply go to Settings > Slideshow. Always feel free to get in touch with us at support@frameo.net if you have any further feedback or ever need help with anything. Best regards Magnus, Frameo.I’m using my frame to offload my billions of pics. Though I was deleting as soon as I uploaded, I was still getting messages that my storage was full! In the space settings I saw that Frameo, which downloads at less than 50mb, was taking up 7.1 GIGS of space on my phone! It wouldn’t let me delete old uploads (didn’t realize that feature was there before) at first because it was just too much at once; it’d crash when I tried. So I had to delete the app (which took two tries and two reboots because it was a LOT by that point) to free up that space. So if you’re dealing with a ton of photos, make sure you empty out your uploads cache periodically - it’s the clock icon on the far right bottom, and then the trash can icon top right. Otherwise, this is the best frame app I’ve used. Granted I’ve only used two, but the other one was Aimor and that was forcing me to crop every single photo when I uploaded. So this is the best choice of the two and I’ll only get frames that use this app.
UPDATE: the Frameo frames don’t even see the micro sd card half the time. I just want a digital frame like they used to have in the late 90s where they always just worked!
Developer Response
Hi. Thanks a lot for sharing your experience! We actually haven't run into that problem before, so we really appreciate you letting us know. Would you mind sharing your iPhone model and its iOS version with our support staff on support@frameo.net? It makes things slightly easier for our developers. Thank you so much! Best regards Andreas, FrameoWe’ve had this for 1.5 years now. It’s great because I can send pics to my widowed mother who now lives alone. However, the Frameo app forces you to zoom into or “focus” on the important part of the pic. It ruins every pic and my mother has to manually zoom out on each photo after I have sent them so she can see the “rest” of the photo. It would be a great update if you could just let me send my pics “as is.” If the user has to select the part of the photo to pick the “aspect” of the frame then that’s fine, but don’t force me to zoom in on 2 people when there’s 8 people in the photo.
Developer Response
Hi. The frame prioritizes filling the entire display in case the photo’s aspect ratio differs from the frame’s. If you wish to change this, you can either tap the photo once and press “Fit to frame”, or you can go to “Settings” > “Slideshow” > “Fit to frame” and set the default for all photos. I hope it helps! Best regards Magnus, Frameo.
Some ok some not so much
Longtime TCFr
CallieC_
Not a millenial, I suppose.
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