Frameo is a great idea and I suppose it’s probably worth all the trouble for the joy it brings our faraway relatives.
That said, the trouble is the app. It crashes and freezes all the time. Sometimes I have to go through the several-step upload process 10x to succeed (and since you can only upload one video or 10 photos at a time, the failed attempts rapidly add up).
In addition, it messes with Siri. Now when I verbally ask my iPhone to text someone or navigate somewhere, it sometimes replies, “Sorry. Frameo doesn’t support that feature.” Frameo obviously has nothing to do with those features and shouldn’t even be considered. I’ve never seen another app overreach into Siri functions like this.
Developer Response
Hi. We're really sorry to see that you’re not satisfied with Frameo. We take feedback very seriously, so we would love to learn more about how we could improve your experience. Please feel free to send an email to support@frameo.net with your thoughts - we'd appreciate it highly! Thank you very much. Best regards Magnus, Frameo.I really like the Frameo it’s simple and basic, that being said, I wish it had more features and possible ability to download apps and connect to smart home stuff. It’s my understanding it’s an androidOS system, and as of late have added a time feature and local weather. I wish it also said what was added/ changed when it updates I can’t seem to find much about what an update did to my frame, other then that the app interface isn’t bad and the hardware is good quality. It’s nice to see a slideshow of your favorite memories. Just wish it had the ability to do more, I think that would make it better and line up more with its potential competitors. Amazing “smart” frame if you want something simple and easy to use.
Developer Response
Hi there! Thank you so much for your sharing your thoughts! We're always looking for ways to improve, and we will make sure to take your feedback into consideration for future updates. Thank you for your support and for taking the time to let us know! We really appreciate it. Best regards Andreas, FrameoStarting off with the positive, this app works well for allowing multiple collaborators to upload pictures to the photo frame and uploads happen pretty quickly. The difficult part is that your limited to uploading pictures to 10 at a time. This is fine if you’re adding a picture here or there but makes it difficult to set up the frame and add hundreds of photos off the bat. You also cannot manage the frame from your phone app, it has to be done on the frame itself. Hope this can be addressed in future updates.
Developer Response
Hi! Thank you so much for sharing your thoughts - it makes perfect sense. For now, you can use an SD card (or on some frames a USB flash drive) to bulk-import photos. This should make it easier to transfer hundreds of photos at once. We've noted both of your suggestions and will take them into account in our future development of Frameo. We really appreciate it - thank you! Best regards Andreas, FrameoI’m using my frame to offload my billions of pics. Though I was deleting as soon as I uploaded, I was still getting messages that my storage was full! In the space settings I saw that Frameo, which downloads at less than 50mb, was taking up 7.1 GIGS of space on my phone! It wouldn’t let me delete old uploads (didn’t realize that feature was there before) at first because it was just too much at once; it’d crash when I tried. So I had to delete the app (which took two tries and two reboots because it was a LOT by that point) to free up that space.
So if you’re dealing with a ton of photos, make sure you empty out your uploads cache periodically - it’s the clock icon on the far right bottom, and then the trash can icon top right.
Otherwise, this is the best frame app I’ve used. Granted I’ve only used two, but the other one was Aimor and that was forcing me to crop every single photo when I uploaded. So this is the best choice of the two and I’ll only get frames that use this app.
Developer Response
Hi. Thanks a lot for sharing your experience! We actually haven't run into that problem before, so we really appreciate you letting us know. Would you mind sharing your iPhone model and its iOS version with our support staff on support@frameo.net? It makes things slightly easier for our developers. Thank you so much! Best regards Andreas, FrameoMy mother-in-law gave us a Frameo for Christmas and it is seriously one of the coolest gifts I’ve ever received. Super easy to set up and use and get connected to other friends and family to share meaningful photo memories! It’s an incredible way to stay part of each other’s lives and connected. I’m going to give one to my parents and other special people next year for Christmas… it’s just the gift that keeps giving!
I was gifted this frame from my daughters and I have loved it since I got it. Minus the very loud sounds it makes randomly and when rebooting after updates. After searching for a solution I found that the app Im using when open does not look the same as what it should and has no setting options for volume or notifications. It’s very very basic. The frame says it’s using the latest version and the app has been updated as well although it’s clearly not updated. It’s almost like I’m in a demo mode or something. I have no control over the volume because of this and it’s very annoying and startling when it reboots at max volume about 4-5 x a day now. I’m considering just unplugging it now but hate too because I love it otherwise. Please fix this issue Frameo.
Developer Response
Hi. It sounds like you might have accidentally set up your frame in the so-called "retail mode". Please get in touch with our support staff on support@frameo.net with a photo of your frame's settings, and they will help confirm and assist. Thanks a lot! Best regards Andreas, FrameoSuper easy to setup. App is easy to download, install and navigate. I like how I can have multiple frames loaded, send to all at once, some of them at once or just one at a time. Cool feature for the recipient… they can “like” and respond with emojis.
The reason it’s not perfect is because of the annoying circle that pops up when sending a photo that requests the sender select the important part of the photo. It’s not clear on how the photo is going to look when received on the frame. It’s confusing to the sender. Is it cropping the photo? Truth is, it looks normal so why have that circle to begin with?
All in all, I would definitely recommend and purchase another.
Developer Response
Hi. Thanks a lot for taking the time to provide feedback! I will make sure to share this with our product design team, so we can consider it for future development. Always feel free to get in touch with us at support@frameo.net if you have any further feedback or ever need help with anything. Best regards Andreas, Frameo
I’m not a fan of requiring an app for every digital device these days, but it’s even worse to require friends to download the app just to send pictures to your frame. Why not use an email address like other frames?
I do like that you can react to photos right from the frame and that it notifies the sender about your reaction. However, the notifications only appear if you open the app.
Hi, so this app is great, it there’s something of note: iOS 16 broke my phone rendering it unusable, so I had to reset it. Problem is, now Frameo isn’t connected by any account and I need to reobtain every single frame I ever had. Can you please update this so we can share our account across all our devices? Thanks!
My niece bought a frame that uses FRAMEO for my sister who absolutely loved it! Then my sister bought one for me and I love it. I proceeded to buy one for my daughter. We all love it and I’m sure will be buying frames that use FRAMEO for other friends and family members.
After receiving a new modem at home, I had a problem where my FRAMEO could not see or connect with my WiFi. I reached out to my internet provider who was not much help and then to FRAMEO who was a BIG help. They provided me with specific specs to pass on to my internet provider and then much to my pleasure…..they reached out and checked with me a few days later to see if the problem had been resolved. I told them that it had not and they gave me a few more things to try. I could not believe that the company would be proactive and reach out to make sure that my issue was solved. After a long time dealing with my internet provider…I am finally up and running again.
I am so grateful to FRAMEO for the support they provided and for not giving up on me even though it wasn’t their problem. I would definitely recommend to anyone to use this app!!
Developer Response
Hi! Thank you so much for your fantastic review. We're incredibly happy to know that you enjoy it. We cannot thank you enough! Best regards Andreas, Frameo
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