This is a good idea but poorly executed. The buttons in the app are not responsive half the time or images will be missing. The upload process gets hung up on as little as three photos with no icon or anything to indicate that it’s in progress. You can’t delete photos you’ve sent to a frame and you can’t edit a photo in even a minimal way. Photos are arbitrarily enlarged on the frame itself so a photo of your dog can turn into just your dog’s neck. The app does let you choose a focus point on a photo but it’s pointless for any photo with more than one subject in it. The frame device itself appears to have a smoother GUI than the app does. It’s frustratingly bad.
After extensive research about digital frames, we chose one specifically with the Frameo app. This app doesn’t track personal data and is so easy to use. You can easily upload photos to your frame from anywhere using wi-fi. Many digital frames use email or a cloud service only - some you must pay for monthly. This app is free. We love it so much that we bought 5 more frames using Frameo for family all over the U.S. Our parents especially love the Frameo frames. We have been using this app for over a year and highly recommend it.
Developer Response
Hi. Thank you so much for leaving such a fantastic review. We're so happy to know that you enjoy it. We cannot thank you enough! Best regards Andreas, Frameo
If only the app would work the same time each time I open it, I would give this a 5-star rating. I bought multiple frames to share pictures with family. I have to restart the app several times each time I want to share photos. Sometime it will bring me right to my photos to select which ones I want to share, other times it gets hung up. I have just now restarted the app 10 times, no kidding, and am still unable to navigate to select more images to share.
Great product, great idea, however app is lacking and very outdated, which is unfortunate because it’s the key to facilitating the ease of sharing images across your product.
Developer Response
Hi Jules, We're very sorry to hear about the problems you are having. Would you be able to send us an email to support@frameo.net with a short description of the problem and your iPhone model and iOS version? Then we will do our best examine this further so we can help you out. Best regards Nikolaj, FrameoI love Frameo since it stays up and running without a WiFi connection and my photos are stored on the frame and doesn’t access the Cloud like i have seen with some other frames. Frameo has lots of storage for the pics we have and we actually bought two more for us and three for each of our daughters. Live it
We put this app on a frame purchased for our mother in the nursing home and are very happy with it! It was so easy to load photos as well as add more - appreciate the video possibilities, too. Mom loves watching her family pictures, so much easier than looking at heavy photo albums. A bonus - customer support is so helpful with a quick response! Thank you!
App is thoroughly outdated, does not even support Bluetooth for photo transfer (just wireless). You can only send 9 pictures at a time, and most of the time the transfer hangs in the middle. When it does work it is very slow, often taking minutes to complete. Unfortunately, if you have bought a frame that only supports Frameo you are stuck with it. The moral is, read the product description carefully and do not buy a digital frame that is dependent on Frameo.
ETA. Developer clearly did not read my comments carefully. I WAS using wireless transfer, but found it awkward, slow and unreliable. Recently, wireless transfer has stopped working completely. Error message claims frame is not connected to Internet, but that is clearly not true. Device successfully connects to the same wireless network as phone and all other devices. I suspect that the Frameo server is down, but there are no troubleshooting tools to determine that. I just load pictures from thumb drive, but that has other problems and limitations: no way to load video, for instance.
Developer Response
Hi Dreamshark, Thank you for taking the time to give us your feedback. We're sorry to hear that Frameo hasn't lived up to your expectations. Frameo doesn't support sending photos via bluetooth - however it does allow you to send via local network for faster transfer speed when you are on the same network. If you haven't enabled this you can do this in the iOS settings menu > scroll down until you find the Frameo app in the list and enable "Local network". You are always welcome to write to us at support@frameo.net if you experience any problems - we are happy to help you out. Best regards Nikolaj, FrameoThis is a wonderful gift but buyer be aware if you are buying for older, parents, that aren’t computer savvy, be sure to make yourself administrator BEFORE giving.
A few suggestions that would make major improvements:
1.) Have a sync button that you can turn on or off so if you don’t want every picture you take on your phone to automatically go into the app. I don’t want every photo o take on my phone to automatically be sent to the app.
2.) You should be able to delete from the APP photos that have already been sent to the frame.
[Between all photos taken on your phone automatically sent to app and the inability to delete photos from the app, space is being taken up on both the app and your phone. ]
3.) Improve the quality of the frame stand. Currently it’s very thin and doesn’t hold up the frame as good as it should. I am not using the stand it came with, I am using something different.
With these changes to the frame/app, this would be such a great product. Five plus stars!
Developer Response
Hi phylosans,
Thank you for your great feedback! I have tried to address your points below:
1) If you don’t want all photos to be visible in the Frameo app you can change the photos permission. Go into Settings on your iPhone > Scroll down until you see the Frameo app in the list > Press “Photos” > Press “Select Photos…”. Then you can select exactly what photos you want to be visible in the app.
2) I will note the ability to delete photos from the app down for our product team. Just to clarify: photos in the Frameo app doesn’t take up much space on your phone - the app only have access to where your photos are stored on your phone so it can send them to the frames.
I hope this answers some of your questions. If you have any more, please feel free to get in touch with us at support@frameo.net.
Best regards
Nikolaj, FrameoRemember being a teenager and therefore the one that set up all electronics? Now I’m 57 years old and transitioning to the other side. When I was a kid the most complicated thing we had was a tv. The extremely difficult tvs had a basic remote control.
Even though things have greatly changed Using the Frameo app could not be easier. The entire setup process was finished so fast I thought there had to be a mistake
Photos are clear and crisp. The price is fair so you can’t lose here
This has been a wonderful gift for my grandmother as now she easily has updated family photos.
I love the concept of photo reactions but the functionality is poor. I get a notification when a photo is liked. But in the app it’s terribly difficult to see which photos were reacted to. I have to dig through my uploads and click every photo to see if it has a reaction. Add a separate area for reaction notifications please.
Otherwise this is a fantastic idea for easy photo sharing and display
Yes, we are happy with the Frameo, but have trouble setting it up for my aunt. Some of it had to do with the Wi-Fi at her place, but not sure that was all of the issue. After multiple people worked on getting it setup, it is finally working. She has three "friends" so far, but only one picture has made it through.
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Dreamshark
phylosans
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