Decent enough. I bought a few to put in our furnished rentals. Thought it would be nice to have little reminders about things like garbage day, scheduled cleanings, landscaping day in a rotation along with beautiful landscapes. Problem is, I can’t remove a picture after sharing it. So after I share a picture that says “Cleaners are schedule June 7th”, I can never remove that photo unless I physically go to the house and remove it from the frame. Not so easy when the house is out of state. The gallery on each frame would become cluttered with old information. If I could simply stop sharing a photo on a specific frame from the app, that would be ideal! So until then, I can’t fully use it as intended.
Developer Response
Hi PKPak, Thank you for your review and feedback. Currently, you are not able to delete photos on the frame remotely from the app - you will need to do this directly on the frame itself as you describe. However, I will note down your request for a way to manage a frame remotely from the app, so that we can take it into consideration in our future development of the product. Feel free to write to support@frameo.net if you have any other suggestions for improvements. Best regards Nikolaj, FrameoWe are enjoying the photos that the kids and grandkids are sending us. Very convenient. The ONLY criticism I have is the inability to set the photo’s size (normal or zoomed in) within the app. The needs to be a set switch inside settings for photo size. OR when selecting photos to send, a button to set the size. As of now I have to stand in front of shelf and manually set each picture.
My family purchased a frame for my Aunt and I...both frames just started showing offline for no reason...contacted their live customer service app which I believe was just a robot for offering no solutions...next message in the thread asked me to fill out a form to talk with the person who could help me...total scam...they asked me to fill out a form first that would charge me 5:00 for the help...may even be a scam to get your credit card info or just to get money from you and really not receive help...not sure which it is...but I’m not so sure linking your phone to this app is a good thing at all...with my frame and one other are in seperate homes miles apart but getting the app the same day makes this offline because of a server area pretty shady...my network settings are working fine according to the frame...and all other digital equipment I own are working fine on it...the error message in the app shows the frame is offline so no one can send you photos...it says to click the x to fix the connection to server issue but yet the frame and network are fine...worthless app...and probably a way to scam for your info or money...don’t get it
Developer Response
Hi chatterbox123321, We're sorry to hear about the problems you have had with your two frames. I can assure you that we do don't charge any money in order to help with support, so it can't be the Frameo support team that you have been in contact with. You are very welcome to contact us at support@frameo.net, then we will do our best to help you out. In the email could I also get you to tell us what website / app that you mention wanted to charge you for support? Best regards Nikolaj, FrameoMy frameo wasn’t excepting photos and after trying everything in the manual, I reached out to their support team. Nikolaj was very helpful. He stuck with me while we figured out the issue. Turns out my IPhone had an update that needed to be performed to talk to my frame again. The updated wasn’t in my usual iPhone update so I had to go find it thanks to Nikolaj.
I like this app and I am the owner of the digital frame but I have 2 major complaints:
1. When clicking on the gallery icon in the app, I get “permission denied, permission is required to access your photos.” There is no explanation anywhere how to resolve this- I’ve spent over 2 hours online looking for info to no avail.
2. There is no way apparently to send a photo I get on the digital frame to the Frameo app or my smartphone. If I want to use a photo for wallpaper for example, I have to ask the friend to message /text it to my phone. What a waste. They should just send all photos to my phone and I’ll send to the frame myself? This defeats the purpose.
I hope these issues get resolved. Thnx.
I really like the frame and the app. Since most people probably don't want the frame to "fill" it would be great in the app to be able to see if you are selecting a portrait or landscape mode picture. A crop tool in the app would also be awesome. But for starters it would be really nice with the above app improvement. Also selecting from different albums would be awesome. Hurra for dansk firma i øvrigt :)
Update: support team answered all my questions/requests.
I recently purchased the digital frame and I’m quite happy with it. The frame allows 100s of memories to be stored and displayed with a good quality LCD and touch screen too. The only negative review I could think of is perhaps the picture focus screen on the app could be improved by displaying the entire picture rather than just a portion of the picture. I would recommend this.
My family have all purchased frames to share photos between each other and we LOVE this app! I’d love for it to be able to share more than 10 @ a time, but be sure that your silent/vibration is OFF and sound is ON when you’re choosing the 15seconds of a video clip you wish to send. I
learned the hard way by having to contact the app creators as to why this was happening to me. They kindly and quickly wrote me back to suggest the sound/vibration being off and as soon as I clicked it back, SOUND. Glorious!
Now off to spam my family with video clips of my little girl!
I bought several frames that all use this app so that we would be able to share moments with family members across several states. We especially wanted it for the older family members, but the younger generation wanted to participate themselves.
The main issue I have with this app is that it says that frames are not online when I know they actually are. I tried to upload a photo to my own frame for 2 days. The app would say that the frame is not online, when I could walk over to the frame and see that it was. I even tried deleting and reinstalling the app. Still, it will not let me connect to my sister’s frame now. Very frustrating. Especially because I checked the reviews before I ordered frames using this software. Consider looking elsewhere.
Developer Response
Hi MomOfAJ, We're very sorry to hear about the problems you have with the app. Please reach out to support@frameo.net with a short description of your problem - then our support team will do their best to guide you on what you can do. Best regards Nikolaj, FrameoI love the frame but the app won’t launch on an iPhone 12 Pro Max w/ iOS 14.3 w/ 77K photos in my iCloud library. I have to uninstall, reinstall, then reinvite myself before I can add photos. If the app worked reliably this would be a 10/10 product. I’m actually really happy with it otherwise.
Edit: I emailed devs and installed the latest beta which limits photos to the 10K most recent. App works flawlessly now. Thanks!
PKPak
SG.Special
chatterbox123321
Frameo Fan
atlj9
MaibrittRiis
NabeelT
Talia Baer
MomOfAJ
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