Ben's Pretzels User Reviews

Ben's Pretzels
Ben's Pretzels
BEN'S SOFT PRETZELS FRANCHISING CORPORATION

Top reviews

Order Pickup, Have to Wait Anyway🙃

I’m a regular customer, I have a Ben’s in my local Meijer. Today I was really craving a Pretzel Dog & there’s usually always a wait when I order. To avoid that, I decided to download the app & place a pickup order. Not sure if the system is laggy or the workers just didn’t pay attention, but when I came to get my order at the time stated. I STILL HAD TO WAIT! Sure 7 mins doesn’t seem like a long time but it literally defeats the purpose of what I was doing! 🤦🏾‍♀️
Show less

App changed?

Where did my barcode go? Looks like I can only earn points now by ordering online? I liked the other rewards program. Not much point keeping the app now :(

Love Love Love ‼️

These are the best soft Pretzels ever! I love them. It’s inside the Walmart in Flemming Island in the very front of the store. Extremely easy to find. All of the personnel I have come in contact with, are very friendly and helpful. Top notch store and the people are friendly and a big smile under their mask!! Great food and people. Five Stars for sure ‼️‼️‼️
Show less

Love the Pretzels not the app

Every time I try to log in it keeps saying server down!! So you can’t even order online because we need to log in and it doesn’t work!! Very fustrating!!

They do not hold true to app based gift cards or offers!

Employees will deny existence of app and will not accept any offer via it

Free

Free pretzel amazing

Love this place!

I come here all the time and I love it. Great staff and great pretzels!

Shady Company

Ben’s Pretzels just denied a paying customer a cup of water for a 2 year old. The Mom offered to pay for the cup with her debit card and they refused to take the card because of a $2 minimum. The Mom took the cup to fill it with water and the worker pushed her away from the water and called her a Bi**h. After the Mom with 3 little kids( one of them crying after seeing their Mom being pushed) walked out the employee called the police to report her for stealing a cup of water. All this for 20cents.
Show less

Error with quantity chooser

There is an error when trying to add an Italian pocket. It makes you choose a quantity but then charges you twice.

Response from developer

Hi Lake29, Thank you for your feedback. We confirmed that there were duplicate items for Italian Pocket. We will remove the duplicate item to fix it. We apologize for your inconvenience. - RT7 Support Team

Won’t boot

Since the new update I am unable to get the app to launch.

Alternatives to Ben's Pretzels