My experience with Rafeeg was horrible. I've waited for a couple of days to get a response. Then someone from the customer service contacted me via Whatsapp. I've waited another couple of days till I was connected to a service provider. The service provider unprofessionally called me 5 times. Then when I responded with the detail and we set a date for him to come. Unfortunately, he never appeared or even called. I tried to get in touch with the Rafeeg team, but there were no response from their end too.
I believe that competitors will enter this market and be able to provide a better service.
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