Can’t switch apps
The app is great until you try to multitask and switch apps into Google maps or a web browser in order to research a location a bit more. When I come back into The Dyrt app, it says I’m offline and to upgrade to Pro. Then it starts from the starting splash screen, completely restarting my session and making me begin my search from scratch. This completely kills the progress searching for a camp site. I can’t find anywhere in the description about the free version having a session time limit, but that sure is it what it seems like. It’s like very 5 minutes the session ends and I have to restart.
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Almost perfect
The app design, both desktop web and iOS, is functional and easy to use…but minor ask to please make the images on your web app load faster, like when scrolling through full size images of xyz campground. It’s at least half a second of the loading wheel between every image, but other sites like Zillow have the same function (scrolling through full size pics of a house) and there’s no loading between images. Like they are cached or something idk
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Trying to kill me
It is great that the app allows me to put in my vehicle dimensions and avoid tolls and ferries but a super c still needs to stay on interstates for the most part.
My first trip planning tried to route my 40ft 33,000 lb RV over Independence Pass, which is by law limited to vehicles of length no more than 35ft because it is (1) less than two lanes wide in some places (2) bounded on one side by a cliff face (3) has a several hundred foot dropoff on the other side with (4) no guard rail. I live in that part of the country and such routing is downright irresponsible.
There was no obvious feedback feature so I am posting this as a review in hopes they will see it.
My first trip planning tried to route my 40ft 33,000 lb RV over Independence Pass, which is by law limited to vehicles of length no more than 35ft because it is (1) less than two lanes wide in some places (2) bounded on one side by a cliff face (3) has a several hundred foot dropoff on the other side with (4) no guard rail. I live in that part of the country and such routing is downright irresponsible.
There was no obvious feedback feature so I am posting this as a review in hopes they will see it.
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What are you guys actually trying to do here?
I downloaded The Dyrt a year ago, and bought the PRO version after reading reviews and thinking it would be helpful on our big camping trip. Honestly, the app is glitchy and I really didn’t use it AT ALL in the year I had it. Still kept the app since I had the subscription just in case. I turned off auto-renewal awhile back when I knew I wouldn’t be repurchasing. But of course a couple days ago I was charged with the subscription, and reached out to Apple since that’s what The Dyrt recommends for a refund on their website. Apple told me if it’s not billed through Apple or with Apple in the name of the billing statement they can not issue me a refund. In my billing statement it just reads “THE DYRT” so I reached out to support for the app, and they told me they didn’t have any of my card information and that I need to contact Apple… but the subscription is not even in my Apple subscriptions….. sooo??? Just a dead end with a company who really can’t just issue me a refund? You can find all of this information on this app other places FOR FREE, and with WAY more helpful reviews and information. Don’t waste your time or money. An app that is supposed to help with enjoying the outdoors shouldn’t be this suspect.
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Response from developer
Sorry about the troubles. I am more than happy to investigate, but I don't have your name to do so (just Insta_xoxo). Please email at support@thedyrt.com and we can look at your account and see what's going on. Many thanks.
Please include Canada!
No Canadian sites info. Only for the US. I understand they intend to include Canada in the future. 5 stars then. It came highly recommended, so I joined the PRO subscription. I will now have to cancel & rejoin when we can actually use it in our beautiful country.
Response from developer
Thank you for your feedback and interest! We certainly plan to expand to Canada and Mexico eventually, though we do not have a hard date for that yet. Thank you for giving us a try and we hope to see you again once we reach Canada!
Game they play
They play games with your credit card. Signed up with what I thought was a trial. After a couple hours I saw it was complicated ap an poor out of date info and cancelled. Well later I noticed I was charged. Went to take the charge out through Apple. They did we guess. Well by evening found I was billed the year rate. Called back and checked phone show I was bill several more times. There are plenty of free sites that are excellent to use for RV campsites. This one is not any good. Careful about downloading the ap for a trial as you be charged and will go round and round to try to get rid of it. I’ve still got One charge still there I’m trying to get removed.
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Brain dead road trip planning
I was planning a road trip across the west coast for next summer and input the list of destinations in a reasonable order to travel them. When this app created the road trip plan, it suggested that I ping-pong from Los Angeles (my starting point) all the way up to North Cascades National Park all the way back down to Sequoia National Park and then all the way back up to Mt. Rainier before turning south again to go to Yosemite. Over. And over. And over. This is ridiculous, fix it or remove the road trip function altogether.
I will say though that the maps themselves are very accurate and useful.
I will say though that the maps themselves are very accurate and useful.
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Big Oopps
I just joined and didn’t realize it won’t work for me as I’m Canadian…🤦🏼🤦🏼 Couldn’t put Ottawa, ON in
Response from developer
Our hope is to include Canada and Mexico in the future, but we don't have a date for that yet. We are working to optimize the experience in the US and then hope to expand to others using the expertise we've gained by gaining knowledge with our the US listing first.
Frustrated
Was impressed with the reviews this app received. We are new to traveling with our new class c RV. The first attempt at planning with this app was most disappointing. We entered size fuel type and travel preferences. We proceeded to enter info on destination. When the route appeared the first step entailed use of a ferry, which we had specifically entered as something to avoid. The ferry the route chose does not accept any vehicle or combination of trailer/vehicle over 18 feet. Our RV is 24 ft, which was entered as part of our travel information. I tried different search engines with the app re-entering our preferences i.e. RV size, things to avoid…kept getting the same route using the ferry. Fortunately all happened within the 7 day trial period.
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Response from developer
Hi there, Thanks for your feedback and sorry to hear of your frustrating experience during the trial. We would certainly be happy to help out if you would be willing to reach out to us at support@thedyrt.com.
Not for me
I like the way the app worked. I was able to quickly plan a trip. But I was disappointed when the recommended camping sites where so far off the main roads on my route. I could not find a filter that I could use to tell the system that I did not want to travel more then 5 miles off the main route. I would have been willing to drive longer or shorter to stay closer to my main route. If this is something that I could do with this app I would be willing to try it again.
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