Scam
Response from developer
Good day - we value your time and are truly sorry for any delay in connecting you with the requested provider as our on-demand service is sometimes not always a guarantee due to an array of file preferences client can choose from when scheduling that can limit the amount of team members who can review the file or who may be available in a certain area to connect with the booking. We do however guarantee all mobile service plus your total satisfaction from time of booking until end of session and per standard company policy will offer a full refund should your file not confirm in a timely manner or you need to cancel an order for any reason. Would you be so kind to email info@massageclub.ca with the name on file and we will check on the status of this request with a prompt reply to ensure it has been satisfied - we never hold anyones funds without service being rendered rest assured and do apologize if there was any missed communication. Based on valuable feedback from our clients, as of Nov 2023 we've implemented a new and improved scheduling process – the 'Pre-Auth' system. This new approach ensures a seamless and risk-free experience for you, our valued client. We would like to invite you to try our services again using the new 'Pre-Auth' system (payment after booking confirms) not prior to, which was the older business model and a client concern now fixed. Your satisfaction is our priority, and we believe this updated process will exceed your expectations. We genuinely value your prior feedback and look forward to the opportunity to serve you again. We appreciate your trust and are committed to providing you with an exceptional experience from time of booking until the end of the on-site massage service. Take care and keep well.