For the price and quality of pictures I would normally rate this app and product at least 4 stars... BUUUUUT...
The biggest problem that I see is every time I try to reconnect to the camera via the app I have to delete the camera Wi-Fi from my phone and set it up all over again. This to me is counter productive.
The app asked how I liked everything a few times and I stated not so much. Then it asks if I would like to chat with customer service... said yes... three times and nada... nothing... zip...
Sent one email and received a canned “we received your message”... again nothing in over a week. Thinking that with these features already asking, I shouldn’t have to hunt down a resolution or help. Just as much work as returning to the retailer the next time I’m there... and quicker too.
So I give it two stars... just me 2 cents... with that and $2 you can get a cup of coffee.
The camera works flawlessly in the vehicle. Connection between phone and camera never fails. Application never crashes. Videos download at a decent rate ~4mbps with wireless connection. This app is why I bought this camera- I hated having to connect the camera to my laptop to view or download. Now I can save to my phone and when I get home the videos automatically upload to my cloud server.
I’m on ver 1.9 and everything works as advertised. I connect my iPhone to the camera and can play the videos on my phone. I have the A1 model camera. The videos are very clear. My only knock is when downloading over Wi-Fi takes a few minutes even on the 3 minute video captures. I guess you would only want to pull one anyway and if you wanted all just remove memory card and put it in your computer.
Using the video from this cam, I was able to prove that I had ZERO liability in a crash I was involved in. No suspension, No lawsuit, No termination. The person that was actually at fault had no choice but to admit it when he saw I had a dash cam!
This is an absolute Fantastic Little cheap Drive cam and it’s playback quality it awesome! The Roav App is also designed very well and is super simple to use and link to the Dash Cam! Great Job to The Product and App Design Team!! (P.S.- The Only thing that I’d do or add any different is GPS enabled location ability)
Just installed my new Roav A0. Which is the same as the Roav A1, but packaged for sale at Walmart. So far, I'm very happy with the quality. And for the price, it can't be beat. If only there was a live view through the app, that would be great. But, I'm still giving this 5 stars because I knew that before I purchased it. Do your research. Know what features are important to you before you spend your money. Not knowing that a specific feature is not available, is NOT the manufacture's fault, when there are so many reviews online. Plus, it's very easy to install and sync up to the wifi.
I went trough couple of dash cams in the past. This is the best easy used dash cam that I found to be amazing. All the recorded files can be deleted in seconds, download clips from Camera to your phone in no time. No need to take micro chip anywhere for downloading. WiFi downloads are easy. I bought couple for friends and family.
Update:
We contacted Roav the next business day and the fellow that we talked to was very helpful. He gave me the instructions to update the dash cam, via the computer. Everything works like it is supposed to now.
We have had our dash cam, with this app, for a few months now. We have loved it from day 1. Since this latest app update, we have not been able to download videos from the dash cam, from either of our phones. We do so on a regular basis. My husband sent them a message a few days ago, from the app itself, and have yet to hear anything back from anyone. Seems that the dash cam and app are really not worth having if you can’t download the videos to your phone when you want to or NEED to. Please fix the app.
Developer Response
Hi,SmileySmS.Could you provide your dashcam model?If you need any help, contact us with ways: 1.Email: support@goroav.com 2.Tele: +1[800]988 7973 [US]Mon-Fri 9:00-17:00 [PT] Roav Team.I bought last year a Roav and it broke so I bought another one. The first one I didn’t buy warranty second one I got 4 years warranty. So I had no idea that they have 1 year factory warranty so I used my Roav app to connect with them ( they answered in 5 seconds 😃) so Kevin was helping me as customer service assistant so ( he was great) so he fixed everything in 10-15 min so I will receive my new one in 5 days. So thanks Kevin thanks ROAV😊
I would have given it more but 3 stars means that it meets expectations and it does. The app does what it needs to do just fine.
A few things though.
I would like to see a list view with length of video clip instead of a gallery/tile view.
A desktop app with same graphic overlay as app would be awesome. Download using WiFi takes a long time. Files are 1GB and larger and I only get 1MB or less. So taking out the card and using my pc is a preferred option.
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